Midwest Grooming Supplies & Service - Lake Barrington, Illinois

Oxana V.

Excellent service! I had lost hope that my favorite curved shankers would be sharpened. But he made the scissors better than new. Thank you for your professionalism!

andrea M.

Would give 10 stars if I could! I was referred by a coworker of mine after a nasty drop of my Heinigers left them unable to turn on. Chuck was amazing, fast and so kind. He fixed my clippers after 2 days and they run like brand new out the box despite having them for 3 years. At a great affordable price too. You can tell he knows his stuff. He answered all my questions and even helped me compare other clipper brands to mine as far as weight, speed etc. I can't say enough, if you need clipper repair, shear sharpening, or in the market for all grooming related things, Chuck is the go to guy!

Maria D. P. G.

I am beyond happy with this store…
I ordered some items 2 days ago and I just opened the box at my house. I was looking like a maniac for the brand new Walh KM10 all over the internet and the Midwest Grooming supplies were the only store with it available “brand new”.
I have to say that this store have the best prices in the online market for pet grooming. Thank you!

Gary J.

I sent in an old pair of clippers that my Mom used cutting my hair when I was a kid, needed a new power cord. I got a hold of Chuck and he took care of everything. I couldn't be more happy with the results, these clippers are at least 60 years old, and hold a lot of sentimental value to me.

Bill W.

Great service and always has what I need for our shop

Marshall A. A. D.

I cannot recommend them enough! I needed my clippers repaired and Chuck was professional and so kind. I will be using them for all my repair needs. Thank you again!

glare' G.

I must have done something right that universe made my path crosses Midwest Grooming supplie's path. Besides prices finding genuine grooming tools and supplies
are is truly frustrating. Somehow I lost the drive cap of my andis excel. It is refreshing to call the number in a website. And not only get a working number but also the person who answered is actually knowledgeable. Chuck is helpful, kind and efficient. I was able to order a bunch of little things and received them in 2 days. All of the stuff are the real ones. Thank you very much. You got a client for life.

Sam D.

I initially was extremely pleased with my service. I was dropping off a bunch of blades and shears before I went on vacation in WI in late August. Gentleman I spoke to was able to arrange for my equipment to be shipped to my salon ASAP after sharpening. I regularly only use my 10s, 40s, 30s, and 7s and the ones I pulled from my returned gear were just fine. They cut hair well and I didn't have any issues. Today I pulled out my buttercuts (these were serviced but have remained in the well package paper they were returned in) and I am shocked that not one of my buttercuts blades is cutting hair without significant tugging. I have never had a buttercut pull this way, even dull. After inspecting them, several of them are misaligned. I cannot easily move the blade out even well-oiled which tells me the tension is totally off... I'm flabberghasted. I spent $180 on this visit and was very open on the condition of my blades and asked him to contact me if any of my blades were a lost cause as I know they had been abused for too long. I also asked if he could recycle some of my 30 blades that had broken guards of their parts were useable and he wanted them, otherwise they can be disposed of. This is written on paper, we both had a copy. Not only did he not reach out to me about my blades he still sharpened them and charged me. I asked for a replacement blade on my ceramic, it was not replaced. I wasn't charged for it, but it wasn't done. I'm very bummed I was excited to have a sharpener close enough to personally drop my blades off but I will continue to send my blades in instead. Now it's been almost 2 months since my blades were serviced and because I finally just unwrapped them instead of immediately double checking the work, I am going to have to pay for these to be sharpened again and potentially replaced. I would've appreciated a voice mail even.

I will leave 2 stars because despite my dislike of the quality of service to my tools, the gentleman was nice enough and accommodating with my shipping needs and speed of delivery. I just wish my blades were in better condition than when I left them.