Illiana Boarding & Grooming - South Holland, Illinois

Kiya the RN / Esthetician D

They kept my dig safe after being picked up by police. It was a quick and easy process to get her released! Thank you

CJ L.

I'm beyond upset. My niece took her baby Roxi there. Picked her up today and this is the result. This is disgusting and if Roxi stayed there any longer who knows what could've happened. I have before and after pics and the red patches were after she picked her up. Did she sleep on the concrete? Did she have a bed with padding? Did she eat? She lost weight! We are gonna see what options we have to rectify this and make sure this doesnt happen to any other dogs. I have dogs myself and they are basically my children, they just happen to have four legs. Unacceptable and disgusted. You should be ashamed.

MsNay

Been taking my dogs here for years, very friendly staff and groomers.

Lisa Marsh

I love this place! My husband and I use to bring our boxer Chance here, but he transitioned. We now have a Rottie and I called to bring her in and Sandy gave me some helpful information.

They are not only in it for the business. She saved my new dog from a potential hazard. Thanks Sandy!!!

Yes you should bring your dog here because they really do a great job and I love how their oatmeal bath made his coat smell and feel.

Jackqueline Davis

They were able to bathe my baby and make her even more gorgeous! She even allowed them to put a bandana on her! Very pleased with their service!!!

T Williams

I will not take my dog here again. The customer service is awful. They need to learn how to talk to the customer as well. The lady’s tone comes off negatively or I would say off-putting.

Also, I asked to pay for my dog to be cut before I left but was told to pay when I picked him up (I didn’t have a problem with this because the lady explained her reason). I was also told that my dog needed to be cut low.

I was not given the price when I dropped him off. I didn’t think to ask because there was another customer behind me, the lady who checked me in seemed like she had some things to sort out with the manager and job related task so I didn’t mind waiting to pay.

This was my second time bringing my dog. When my daughter picked my dog up she told me that they charged me $57. I didn’t expected it to be that much because I’ve had my dog for 11 years and he has never had a hair cut that cost this much.

The hair was not worth $57. My dog is white and he didn’t look as well as he does when I’ve taken him to other groomers.

My daughter said when my dog got in the car there was so much hair falling it looked like it was snowing. I definitely will be taking my dog back to Lynn’s doggie spa or The Pet Set where my dog hair cuts are approximately price, looks cleaner, great customer service and they seems to care about their customer especially Lynn.

Ishanna Thomas

Off rip, when I walked in to pick up my dog the lady at the desk had an attitude. We paid for grooming and housing. We were then told we had to go to the back and get our dog ourselves from the back…. walking pass all the other dogs in cages. As we stand there while all the dogs are barking the worker kicks the cage of one of the other dogs and tell it to shut up. How do you work with dogs all day and treat them like that? If I could give them zero stars I would. The entire experience was terrible they have some of the worst attitudes as if we aren’t paying for a service. 0/10 do not recommend anyone take their pet there.

T.K. E

Took great care of my two Dobermans, sent them home happy and healthy!