Hamlin Animal Hospital - Winter Garden, Florida

Carolina Mejía

SO HAPPY TO FIND THEM!
I'm not local to the area, but I made the drive to Hamlin Vet, and I'm now determined to make this the go-to place for my 11 years old dog and my future puppy. The staff were friendly, quick, clear, and caring. They were patient, took the time to listen to our questions, and provided clear answers. They also went out of their way to ensure I understood everything perfectly, even though I'm still learning English. Their empathy and affection really stood out to us. The facility itself is very comfortable, spotlessly clean, and smells great!
I am very grateful to Dr. Naveen and his team.

Caitlin Lavin

The staff here are amazing. Their care is top notch. One of my dogs has had so many medical issues and because of that we are very emotional with her and they handle everything so well. Becky loves them and they love her. They treat her like their own and that’s what’s important.
Our other dog isn’t a fan of vets and is a big dog but they handle him with ease and care as well.
The fact that they’re open 7 days and easy to contact makes them even better.

Lauren Albanese

I can’t express enough how grateful we are to have found this veterinary clinic! From the moment I walked in, I knew I was in the right place for my dog. As a pet owner, it’s essential to find a vet you can trust, and Hamlin animal hospital has exceeded all my expectations.

First and foremost, the staff here are absolutely phenomenal. Every single team member radiates kindness and compassion, which is crucial when dealing with pets, especially those who may be a bit shy or anxious. My dog is very fearful, but the veterinarians and technicians here are AMAZING with him. They are hands-on and always go through the extra mile to make sure no other dogs are around and accommodating us through another entrance so it’s just us. They take their time and ensure he feels safe and comfortable throughout the entire visit. I can see the genuine love and passion they have for animals, and it truly shines through in their care.

What I appreciate most about is their approach to pet health decisions. They actively listen to my concerns and understand that I, as the pet owner, want to be involved in my dog’s health journey. They provide clear explanations and options without ever making me feel rushed or pressured. It’s refreshing to be treated as a partner in my dog’s care rather than just another client. Their passion for animal welfare is evident; they genuinely want what’s best for my pet and aren’t focused on profits. You can feel the passion they have for their work in every interaction.

The place itself is well-organized and welcoming. The atmosphere is warm and friendly, making it a pleasant experience for both pets and their owners. The moment you step in to be greeted to the interactions with the lovely techs, nurses and vets is always enjoyable and positive. I’ve never encountered a staff member who wasn’t eager to help or answer questions, which makes every visit feel personal and valued.

Speaking of personal I truly feel that they consider their pets apart of their family. They always do follow up calls and take time to know and learn their patients.

Whether it’s for routine check-ups, or any health concerns, I have complete confidence in their expertise. They take the time to thoroughly explain everything and follow up to ensure everything is going smoothly. It’s such a relief to know that my dog's health is in such capable hands.

If I’m in there picking up food the vets always come out if they aren’t busy helping other patients and ask about Axel- if this doesn’t further show how much they care I don’t know what will. They simply don’t have to do this but they do because they CARE.

I find them extremely affordable and honest in their pricing. They make obtaining critical and basic care easy.

This place is hands down the best around. I wholeheartedly trust them with my dog, and I can’t recommend them highly enough. Thank you to the entire team for all the love and care you provide—you're truly making a difference in the lives of pets and their owners!

LEROIN GROUP

I chose this Hospital because had an emergency with my loved Nala and was near my house. She passed last year and now we have 2 new puppies, so we decided to take them to Hamlin Animal Hospital for their puppy check. We love the staff and the vets, how they explain everything so clear. The place is very nice and our puppies love to go there. 100% recommended.

Adri N

Lot of things to complain about of this place. First The office Manager Named Angelina is a very disrespectful woman that yelled at me over the phone while I called to ask for a refund of meds that Upset my puppy stomac and ended on ER. She is rude and definitely no an image of the clinic. Also the day of my puppies got surgery it was poor communication from the staff. They kept my puppies way longer than expected due to “lot of emergencies”. They were fasted since day before and It was 2:39pm when I called and my puppies were still waiting for surgery. I dropped them off at 9am. Dr Kondru even had to called and apologize since it was unexpected. My puppies ended coming back home at 7pm and they were fed with a supposed medicated died that they had. My puppy ended on ER due to the meds that upset her stomach with bloody diarrhea and the diet that was provided at the clinic. No follow ups were given and I had to called to schedule a post surgery visit. I will say this place do not care about the sake of their patients just about money. We had spent over 5k this year and what we got was a poor customer service from the office manager. Office manager stated that by law they are not allowed to provide any refunds on meds. It has been a week since I dropped off at from desk and no one called to follow up. Even to explain kindly who that works. Office manager stated they thought that I was donating the meds when that was not what I returned it for. Dr Kondru said that they will make it right and I will invite Dr to listen to the conversation that I just had with the office manager to coach her in how to provide good customer service and how to treat patients that english is not first language. I asked her 4 times to speak slowly and only thing she cared about was yelled at me and repeated that she was going to hang up and she did!!!

Nicole Tacuri

This morning we found a little mucus and a slight trace of blood in our puppy’s stool (this is the first time this has ever happened in the month we’ve had her, so it was concerning to us). She was acting totally normally, playing, eating, drinking, and did not cry when she went potty. She had a regular vet appt coming up this Tuesday, but we wanted to be safe and have her seen (her regular vet is only open Monday-Friday). We looked around for pet clinics/vets there were open today, that were not considered “emergency vets” so we could avoid paying an astronomical bill. We came across Hamlin Animal Hospital at 14410 Shoreside Way. They are open 7 days a week (as a “regular” vet) and they also do emergencies too. They took our baby girl in literally within minutes of us calling, and they did not charge us an emergency visit, but as a regular exam. Our Nurse Olivia was absolutely fantastic, and the vet/doctor was so sweet. They did fecal exams, and an overall check up. Our baby girl will be okay, just some general icky stuff going on inside. They prescribed her a few days worth of antibiotics and probiotics, and they believe that will do the trick! We will definitely bring her back here again!

Todd Beam

We had a really positive experience with Hamlin Animal Hospital. My senior dog had to go under anesthesia to get her teeth and gums deep cleaned. Dr Kondru explained everything to me until I was satisfied and Nurse Sharon was very caring and calming.

I have tried many vets, and would highly recommend Hamlin Animal Hospital.

Jonathan Perez

I recently brought my cat Leo here and it was the best decision of my life. Dr. K and the staff are amazing, they are professional, knowledgeable and more importantly, they are very caring and loving towards your pet. They explained everything to me step by step, up front about prices and did/are doing everything they can to help my sweet boy while still making him feel safe and comfortable. I highly recommend coming here because we all want the best for our pets, well that is what you will find here. Although eventually I sadly had to say goodbye to my sweet Boy Leo, they did everything they could and treated him like their own through the whole process and even consoled me when I needed it. Thank you for giving me more time with him, I couldn’t of asked for more.