Watertown Animal Hospital - Watertown, Connecticut

Lucy Padilla

Buen trabajo excelente

anesa xhema

I had an extremely frustrating experience at this clinic.The young lady vet was beyond rude and unprofessional. From the moment we walked in, she seemed uninterested in my dog’s well-being. Barely gave my dog his vaccination, she outright refused if there wasn’t a muzzle on him, stating it wasn’t worth it to go near him. Understandably, she was scared but this was shocking, especially considering that this is the very job she signed up for — to care for animals, no matter their temperament. Her attitude toward us was condescending, and she showed no empathy or willingness to help.

Despite not performing any kind of exam, she still charged us for a consultation, which felt like a blatant attempt to take our money without providing any service. It was clear she had no intention of even attempting to work with my dog, but instead of trying to engage or offering a solution, she just gave us an awful attitude. we were shocked by her dismissive behavior and lack of professionalism.

On the other hand, the male vet tech, he was kind, patient, and actually showed interest in my dog’s health. He wasn’t scared to approach my dog and made the effort to give him the attention he deserved. It’s a shame that the main vet was so uninterested in doing her job.

Alyssa Asaro

I’ve been taking my dog here for years and only just met Dr.. Miska when taking my dog in for a sick visit. She was wonderful; very thorough and called/texted to make sure he was improving. They give you an estimate of the cost for the visit (scans, labs, meds, etc) so you know what the bill will be beforehand. Highly recommend!

Brittany Elisabetta

I took my girl Bella here because I thought she had a UTI after having constant accidents in the house which was very unlike her. Turns out she had diabetes. I was there at least every other week since diagnosis in February and money is tight for me, but they never turned me away knowing that I may not have all the money upfront. I was able to make it work, but they still gave me discounts and proved that they weren’t just trying to make money off of her illness, they did everything to treat her. And the way the staff handled her, they were so loving and kind to her, holding her and telling her what a good girl she was. Her status unexpectedly changed one day and I rushed her in and unfortunately it was her time. I wasn’t even charged an emergency visit. They saw how terribly devastated I was and gave me as much time as I wanted saying my goodbyes to her, let me come in and stay with her the entire time, and even allowed me to call a family member to come and say their goodbyes with me. They assured me we’d exhausted all options and the humane thing to do was to make her comfortable. They could have easily charged me hundreds if not a couple thousand dollars to keep her for observation and keep her stable, but that wouldn’t be fair to her as she was uncomfortable. When it was done, they didn’t even ask for payment and just said I can take a few days and pay when I was ready or I could wait until I picked her up. They coordinated 100% of her cremation service as well through Regency/Inserv. I was too distraught and heartbroken so they must have picked everything out for me and when I picked her up, I was SO thrilled with the picture frame box with her ashes and her paw print. They even sent me a personalized sympathy card in the mail. Now, I will not take my other dog anywhere else.

John Mauro

Worst place ever. Not only did they stress my dog out enough that she bit the vet tec. Then they called animal control on her. I brought her there for ear problems and allergies. They sent us on our way without even touching her and still took my money. Not only did they not help her but because they called animal control my poor girl can't even see another vet for ten days. Thanks for nothing

Kayleigh Carr

I've taken all my pets (cats and dog) here and have never had a bad experience in about 8 years. They are kind and caring and take great care of all my animals when I bring them in.

Alicia Cartiglia

I brought my cat to an animal hospital and left with no answers. With a very heavy heart i called Watertown animal hospital for a second opinion but was preparing myself to put my young 4 year old cat to sleep. Watertown Animal Hospital saved my cats life. The staff and doctors are amazing. They take the time to listen to all your concerns and find the best treatment that suits your needs. They are not pushy when it comes to running tests. I felt no pressure when discussing recommendations for treatment. I am truly greatful and happy to have found such an amazing vet for my animals.

Kevin Clark

Professional and quality care. They are very responsive. My only negative is that certain procedures are handled from your car. Someone comes out, takes the dog and then brings the dog back. In theory, it's a good
idea except in the pouring rain. The tech got soaked and my dog got mud all over my car seats. And trying to talk to the person in the rain is not helpful.