Wagging Tails Pet Resort and Spaw | Cat & Dog Boarding - Cat & Dog Grooming CT - West Hartford, Connecticut

Chinachan2

My dog loved the place. She had so much fun playing with more dogs she met! I would really recromend this place, About an hour in and she is already tuckered out because of all the fun she had. The outside feild is also really nice. It's a nice place for many dogs. In fact, on the car ride she was super happy to go to the place. So, 5 stars out of me

Chrissy Davis

Not only do my husband and I love Wagging Tails, but more importantly our dog, Tucker, does too! We are always welcomed with a smile and the staff knows Tucker well. The daycare offers many fun activities for the dogs and gives daily report cards, giving parents fun memorabilia and the dogs different ways to engage and play with each other. Tucker always comes home exhausted from a day of playing, and his ears perk up when I ask him if he wants to go play at daycare. Wagging tails is the best!

Madhura Sarkar

We have been going here for swimming since 2023 and have been loving it so far. We have a golden retriever so he loves swimming and having a pool nearby is amazing, whether the outdoor pool in Wolcott or the indoor pool in West Hartford, we love it all.

David Snyder

Went to a dock diving try it session. We were a little concerned because our dog loves swimming but doesn’t love jumping. The team there was great. They were very patient with Mando but also gave him some tough love when he needed it. Will definitely be going back.

Deanna M.

Extremely Disappointed with Negligent Care and Poor Communication

Our recent experience has left us deeply concerned about the well-being and safety of the pets under their care. When we picked up our dog from daycare, we immediately noticed he was limping. We immediately called and the staff at the daycare said they noticed...but did not notify us about the limp or any incident that might have caused it. When we spoke with the manager instead of receiving a straightforward explanation, we were met with evasiveness and a complete lack of accountability. He will most certainly not be going back. He would also come home disgusting (smelled like pee, chlorine, and sweat) and thirsty. I wish he never went to that place. We had to bathe him after every daycare visit

Jeff Lanteigne

I brought a dog to/from daycare occasionally, so my experience is limited, but by all accounts seems like a great facility with great staff. They know the dogs by name of course, and you can tell that they've all developed a unique connection with each animal. They offer half and whole days and have very workable hours for all clients. I recommend!!

Amanda Maskell

I find their online system confusing and difficult to book dock diving sessions. Last time we went they messed up our reservation time and asked me to change my time and I did and they said they would give it to us for free but then charged us for it. Today I tried to book my dog and they asked me to bring in a rabies vaccine, and I found that it expired literally yesterday and she canceled our appt. I come here when I can’t get out to K9 Dock diving in colchester, it is not my first choice?

Anisha Johnson

My dog seen in the picture below stayed at the west hartford location from 8-12-21 to 8-14-21. He is an 8 month old Rottweiler who has never stayed at any kind of boarding facility. When my pup came home from his visit Saturday evening he was not himself. I called and emailed less then 24hours from the time that he was picked up to inform staff that he most likely has kennel cough. No office manager ever called me back. When I called back not to long ago, I informed staff of what the vet said all I got was what do you want me to do. I will never visit this place again. I will upload pictures of all the dogs he was in close contact with. I am also going to report their unsafe practices to BBB. The facility seemed to be understaffed compared to the ratio of human/dog contact. Never again!!!