VetMedic - Veterinary Urgent Care - Libertyville, Illinois

Diana B.

Me encanto desde la recepcionista, muy amable y buen carácter la enfermera y la doctora hicieron muy buen trabajo con mi chiquitín gracias.

Julie B.

We unfortunately have had to use this facility twice now. Bought times we were provided amazing care. The knowledge, compassion and over all care/ service was 5 + stars. The front reception, the vet tech & doctor were absolutely incredible. I am so thankful for them. We had to put our dog down and they were truly so caring & through. I wish they could be my primary vet clinic!!!

Josh R.

We’ve had our dog for 10 years and this may have been the best vet experience we’ve had in those 10 years. Our dog was breathing weird, so we took him here on a Wednesday night. When we arrived, Donna gave us a warm welcome and then Jennifer (nurse) and Dr. Caballero gave our dog excellent care. Jennifer asked more questions about our dog’s medical history than any nurse/vet tech we’ve ever encountered. She was great. Dr. Caballero took extra time to give us a thorough explanation of what was going on with our dog (congestive heart failure) and he answered our many questions. We left with medications and thorough instructions for how to manage our dog’s situation until it’s time for a follow-up visit with our regular vet in 10 days. Our visit to VetMedic was three days ago and, so far, so good.

By the way, the place is also nice.

Hailey B. (.

I would recommend VetMedic to anyone with a pet. I had to take my young cat there twice. There was barely a wait either time. The entire staff, including receptionists, nurses and Dr. Derse (who was the doctor both times) were absolutely amazing. They all were so compassionate, gentle, informative and kind about everything. Getting my cats information, explaining findings, diagnoses, treatment plans, etc. they were not pushy at all and gave options and were honest! I am so grateful for Dr. Derse and this facility. Cannot say enough good things about them especially in delicate situations.

Jason S.

I brought my cat in for urgent care, and my entire experience was simply outstanding. The staff loves what they do, and it's evident in the way that they treat both you and your pet. Absolutely top notch care, and my bill was half of what I was expecting. THANK YOU VET MEDIC!!!! I will never go to any other vet ever again.

Cristina R. A.

I'd like to thank VetMedic staff and doctors for the extraordinary care they provided us when I went in with my Ace for urgent care. I truly appreciate the loving care and professionalism Ace was treated with.

Also I appreciate the warm and welcome waiting area, the refreshments were just such a nice touch. We really needed a good tea and coffee that morning. THANK YOU

Alina P.

Excellent Care for My Dog!

I was really impressed with the experience The facility was spotlessly clean, which made me feel comfortable and confident in their care. The doctor was not only polite but also took the time to explain everything thoroughly, which helped ease my concerns. After the treatment, my dog is already feeling much better. I'm so grateful for the excellent care we received and will definitely return if needed!

Leslie B.

Last week our sweet 16.5 y/o cat Lily was under the weather - a combination of already existing IBS/pancreatic issues, paired with being sassy and eating a small piece of elastic! Symptoms included vomiting and diarrhea, which led to dehydration and trouble digesting her food. Since this was the weekend, our regular vet wasn’t open and we wanted our girl to feel better fast! ❤️ We found ourselves at the VetMedic and the care could not have been more exceptional. From the lovely receptionist and the cleanliness of the facility to the AMAZING Dr. Caballero and his wonderful tech, the experience was wonderful despite our own stress related to the situation. X-rays were done and no foreign bodies found (yay!) and our girl was placed on antibiotics and given a great care plan, including meds that helped her feel better pretty instantly! Fast forward one week and she is doing great - snuggling, playing, and back to her sweet self. I cannot recommend The VetMedic enough. Dr. Caballero’s knowledge and expertise, fantastic bedside manner, and sense of humor were exactly what we (and our sweet fur baby) needed! We felt they took their time to thoroughly explain everything and not once did we feel rushed. While we hope we don’t end up back here, knowing their services are available, puts us at ease for sure! Thank you again for helping Lily feel better!