Veterinary Emergency Clinic of Central Florida | Casselberry, FL - Casselberry, Florida

Damaris Di prieto

Más de 4 horas esperando y no atendieron a mi perrito que no podía afincar su pata, ellos pensaban que no tenía el dinero para pagarle o solo discriminacion porque el perro es mixto, entonces me fui y fue lo mejor encontrado a l doctor dave, dave animal en altamonte springs, el más humano y mejor que pude encontrar,al siguiente día ya mi perro podía caminar,pero estos inhumanos me dejaron en espera por más de 4 horas con mi hija adolescente y el perrito enfermo. No recomiendo a nadie que lleve sus animales a este lugar.

Rossy Rincon

Terrible atención....llegué al lugar aproximadamente 1:50 pm, tomaron mis datos y me dejaron esperando con mi perrita que había estado vomitando por más de 24h. Después de mi llegaron 3 personas con sus mascotas y las atendieron de inmediato. Le pregunté a la persona que atendía que quería saber por qué no atendían a mi perro, y me dijo q no había un cuarto disponible para ella. Las personas que estaban en la sala de espera, que llegaron después que yo, pero fueron atendidos de inmediato estaban preocupados porque vieron que teníamos más de una hora y media esperando y no nos atendían. Coko a las 3:40pm decidimos irnos a otro centro veterinario y ni se dieron cuenta que nos fuimos. Me llamaron a las 4:34pm para saber si yo estaba aún esperando afuera para que ellos me atendieran. La verdad me siento muy desepcionada de que no atendieran mi emergencia. No volvería a ir para allá de nuevo.

jose suren

Ni no recomiendo ni vuelvo jamás en la vida . Nos dieron un MAL DIAGNÓSTICO nos dijeron q la perra tenía una obstrucción en el estómago cuando la llevamos a otro lugar era que tenia incrustada una tapa en la última muela y los análisis y placas de los órganos salieron TODOS bien aparte que nos cobraron $940 y ni siquiera nos dijeron con exactitud el porqué creo que juegan con la desesperación de la gente y juegan con el dinero q con tanto sacrificio salimos diariamente a la calle a ganárselo
En el otro lugar me cobraron mucho menos y ya la perra está sumamente bien
Así que gracias por nada

info Information

Always a scary experience when you have to take your pet to an emergency clinic… But if that happens, and you’ve gotta do it…This is the one you wanna go. A recent situation with a golden retriever that felt it was necessary to eat a ball of yarn had us very worried about Their digestion. As always, everyone from the reception to the check out was so thoughtful and considerate and kind. Bella is very grateful and she promises not to eat any more yarn.

Jessica Hunold

Thank you so much for taking care of our cat, Busch Lite, after she got a hold of my dog's carprofen.

I called while on the way after contacting poison control, and the staff immediately guided us in and went over the expected procedures and protocols for her once we were there.
After admission, I had called every day around 1am and 1pm to check up on her bloodwork and kidney values, and they always took the time to get back to us on her condition. There was one time they weren't able to discuss when I called due to a critical patient at the time, but called us back once they were able.

All of the information on her bloodwork, checks, medications, feeding, etc., were sent to me after discharge, and the care she received was very thorough. I was happy to see she even got comfortable enough to be affectionate with the staff, even in an environment that can be very stressful at times.

Thank you again, I don't know what we would do without her. She means the world to us.

Bonus pic of her as a tiny kitten, est. 5-6 weeks of age

Kristen Saenger

The entire team at this location is wonderful! Everyone has been friendly and informative during our journey. They took very good care of our sweet Scout while nursing him back to good health. A special shoutout to Kelly! She is the absolute best! Her kindness, compassion and willingness to take my calls and answer my questions (even send pics) while our poor guy was in the hospital overnight for several nights really helped put my heart at ease. I slept better knowing he was in really good hands. Thanks again to an amazing team!

J S

Very happy with the accurate diagnosis and quick care. Our dog was so ill and quickly becoming more lethargic, we took him in at midnight and Dr. Tilley knew pretty quickly what could be wrong and how to make things better. He needed hospitalization for 1 day, became better more quickly than expected and sent home on medication we could give. Everyone there was so nice to him and us, it made a traumatic experience so much easier. Thank you!

Vanesa Collier

Our 3 year old male cat had a urinary block and needed emergency vet assistance. He was there for 3 days and I can’t even provide the number of times my husband and I called for status updates. They answered each and every call and never made us feel that we were a bother. Every staff member was professional, compassionate, and caring.