VCA West Coast Specialty and Emergency Animal Hospital - Fountain Valley, California

Valeria Salas

Excelente servicio y limpieza
100% recomendado

Drew Grabiner

I highly recommend this facility if your pet needs care. Our dog had a thyroid tumor that required removal, and after a frustrating experience with several vets, we were referred to VCA Fountain Valley. From the moment we arrived, we finally started getting real answers. The team provided exceptional care for our dog, keeping us updated with pictures and texts during his overnight stay. Their expertise in veterinary medicine, along with their ability to educate and reassure us, made the entire experience much easier and put our minds at ease.

Kelly Sundstrom

Thank you to this hospital for handling our situation so well. I had to rush my mom's dog to the hospital in the early morning. When he began to go into liver failure we transferred him here. They took him back right away, explained clearly what was happening and why it may be happening and offered an extensive path to trying to help him, even though it was grim. Unfortunately by late afternoon we were faced with the decision to put him down. My mom couldn't be there but the doctor was patient and understanding and explained everything to my mom over the phone. They allowed her to make the decision. Then they gave us the time we needed with him (and her over facetime) in a lovely, comfortable room. The staff understands how to handle these end of life moments with care and gentleness. Makes a difficult time a little bit easier.

Andrea Stebel

I cannot express my appreciation enough to VCA emergency care. I had been trying to trap a feral to take to my general vet for care and neuter but he had evaded my efforts. I noted on Sunday morning that he appeared injured so I called several emergency locations, however this is one that was recommended by my vet and closest to my home. I was fortunately able to trap him and took in. Everyone from Megan who took my initial call to Kim to did his intake to all the staff, who were so calm and took care of him quickly. A big thank you to Dr. Moussa for her compassion and offering to neuter him, although it usually isn't done in an emergency visit because she was going to have to sedate him anyway. I was literally in tears since I knew this poor guy was going to finally get care. It is still a long road for him but he is now safe, treated and neutered!! Thank you so much. I highly recommend for emergency are. The facility is close to the freeway, very clean with great staff.

Elle Romero

I’m not the kind of person to leave a review, much less a review when my Dad, Brother and I just had to put down our 14 year old German shepherd, Emma. We came in after our normal vet was closed and decided to take a chance on a place nearby we’ve never heard of. The staff was loving and compassionate and the doctor explained every step of the process. Each detail down to the emphasis of “no rush”, and the kindness and empathy shown to my family and I in one of our most difficult moments was amazing. Thank you for your warm and compassionate attitude. Great place.

Brooke Pannell

My dog got diagnosed with cancer at 11 years of age right behind his ribcage during the pandemic. The docs and nurses here were so nice, explained everything to me, walked me through all diagnostics and the surgery, and gave him adequate pain meds post surgery. Our experience here was so lovely. my dog is 14 now, and you'd never suspect he's gone through so much! He's extremely healthy, I can't thank VCA enough for their care

Anthony Lopez

I want to thank the night crew and the drs . I had an emergency where my dog was a massive pain . I spend over 1000 to try to save my dog but it was too late. I had little to no money and this place work with me . They help my dog pass with pain medication so to ease her pain. I had my dog for 14 years . This clinic worked with my last cents I had to my name . I’m grateful . If there’s ever an emergency call them talk to them . They might work with you if you have a horrible situation like mines

Radhika Venkatesh

I'm giving two stars due to the lack of empathy we experienced when our dog passed away.

First of all, the system is frustrating. It's hard to get appointments anywhere with Speciality centers. It took three weeks to diagnose my dog with cancer and another week to get an appointment, but I will say VCA is better at scheduling. We went through radiation therapy successfully, but the cancer returned, so we opted for chemotherapy. Within the first week, my dog lost 10 pounds, and I realized there was nothing more we could do. Despite this, they convinced me to buy another week's worth of medicine, which I never used because I had to let my baby go the following week.

Cancer is infuriating—it destroys a loving body, and we had to endure this painful journey. In the end, my dog lost all balance in his legs, and no one could figure out why. It was heartbreaking.

After I informed the hospital about my decision, they called me a few days later to confirm if I would still be making the appointment. This showed a lack of listening and understanding.

I had to write this review once I felt stable enough. However, I would like to thank the radiation therapy department for taking excellent care of my baby in the beginning.