The Dog Stop - Middletown, Delaware - Middletown, Delaware

Dawn Tharp

They are amazing with my Golden Retriever where his anxiety is high and Kelsey keep him isolated away from other dogs to calm him down. He came out all handsome and fresh to get ready for holidays and his birthday. They are flexible with drop off and pick up schedules when you get stuck somewhere or got behind on getting your dog which made me feel at ease and relief. Love that place.

Francesca Stewart

I got my dog groomed here for the first and last time. First, they forgot to ask for his vaccination paperwork. I didn't realize it until I had left. When I came to pick him up, I figured they would ask right away. But nope. So I told them and the receptionist was very casual, like "oh yeah, thanks".

When they brought my dog out, he had hair all over him from other dogs and dirt marks on all four paws. I asked if he had been washed and the groomer said "yes, but the marks on his paws must have come from him biting his paws. He was biting his paws a lot". He's never had dirt marks from biting his paws. I've also never had a groomer tell me that he was biting his paws after being groomed. I had to wash him when I got him from the groomer which has never happened before. Now he keeps scratching himself. Very disappointing and I won't be coming back. Don't go here! Don't waste your money or risk this type of experience. The pictures are the fur that was clumped all over him. It got in my pockets and all over my car.

Louise Connors

The staff is so nice. They treat our girl like she’s their own. I’ve used doggie daycare, boarding, and grooming. It’s the best place to leave your dog. I love that I can see her on the webcam in the common room with other dog!

Patty Cannon

Jim and the entire team at Dog Stop in Middletown have won the hearts if me and my dog♥️? Joy is timid and shy so I was concerned about leaving her for 10 days with new people. It was like dropping off a child for their 1st day of kindergarten but I could not be more pleased with the love and care they extended to her throughout her stay! Frankly, I was a little concerned she might actually prefer spending time there versus at home. I've never considered Doggie Daycare before but after this experience when boarding was necessary, we will definitely be spending time there to allow Joy to experience the socializing with her new friends and extended family♥️?

Mrs. Monique Williams

I must’ve accidentally rated this one star. I’m so glad I realized I made that mistake because they’re the best! Maddy is very loving and good at what she does. She really takes care of our mini poodle! ?

Mo Jaquez

Friendly & responsive staff. They were able to accommodate our last minute boarding needs. I appreciate that they were able extend my dog’s stay for an extra day especially since every other boarding place was booked up! My dog was happy!

Kelley Gadzinksi

This place is a joke. Both my dogs went in for services today. My Ariel got a pink tail and a bath…. There’s pink all the way down her legs. I’ve done this myself for over a year and have yet to have this problem. My boy dog Remi was double charged for a Bath. And his hair is hardly like the photo I showed. Waste of money I will be making sure my friends and family do not go back. I did try to contact them as it states they are still there but no one is answering.

Steph Johnson

German Shepherd, 110 pounds. Added on the de-shedding for $35 making the grooming $95. I was told he didn’t like the blow dryer on his bum so she was unable to get all of the undercoat out. That’s his worst area for shedding. I don’t see why I was still charged for something they couldn’t even complete. It looks like nothing was done. Recently moved here and have been trying different groomers in the area and I hate to say it but I’ll probably have to travel the 2 hours to his original groomer of 6 years who has never had an issue with him and the blow dryer and charges less than half the price for a much better job.

My first appointment was cancelled the day of due to an employee being sick which was discouraging.

The staff was friendly enough.

Update: owner reached out and refunded me. Thank you very much.