Tenacious Terrier LLC - Danbury, Connecticut

Elizabeth DeVoll

Ernie is the best. First time grooming with my rescue dog and not only do I love the cut
My little guy loved the place! Competitive pricing and kind expert service.

Carol Cooney

I am very happy, and so is Piper. Piper isn't an easy dog to get along with, but she likes Ernie. He does a nice job. We are satisfied customers.

Christine Perez

If I could give this place negative stars, I would as they failed to disclose they had cut my dog on her chest where her collar happens to cover and ripped her nail, which caused her to bleed. It was not until I got in the car and saw the blood all over the back seat that I realized what had happened. I included pictures below of the cut, nail ripped, and before I brought her into tenacious terrier. I called the shop on my way back, and after the 10th time, they picked up, and I spoke to the groomer, Tiffany, who denied she had cut my dog, requesting an explanation and refund. When I got there, she gave me the tip I had given her before realizing that had happened, but not the refund. I showed Tiffany the pictures, and she still tried to deny what had happened. I couldn’t believe it. At this point, I had to get out of there and focus on my dog. I understand mistakes happen but failing to disclose and deny cutting someone's pet is a big problem. It's paramount that the owners be informed at the time or before collecting their pet. Please do not take your dog to Tiffany as she is an inexperienced and did not take any accountability for what she did. Update, 6/15 - I spoke to the owner, who is on vacation, and we agreed on a refund which I picked up today. Tiffany was confused and still did not take accountability. Too bad he left his business in horrible hands.

Sheri Lyn

Ernie is a wizard with my cranky, extremely unruly-coated dog. Literally transforms him from scruffy monster into handsome devil. Extremely professional, they really care about and love dogs.

Shawn Stryker

Called on fairly short notice to request an appointment for my dogs and asked if there were any openings today. The person behind the call said "nope" "i have the week of the 16th available." SO i proceeded to say "oh okay, thank you." and the man just said "wow" and hung up the phone on me. There was absolutely no reason to be rude. Be better. Which by the way my father was the one who has made appointments for my dogs. I am a whole different person. Very much unwarranted.

Lori Teater

I had an appointment for my dog on the day of the appointment. They text me telling me they don't accept credit or debit. Which would have been fine if they had given me advanced notice. I was doing this for my mother who cannot leave the house. I did not have cash on me. And I could not go to the ATM with her card. I believe this should be stated at the time. We make the appointments, not the day of the appointment an hour beforehand.

Claire Varian Deacon

I hadn't used the Tenacious Terrier in several years, as my Havanese mix had passed. I saw a couple fleas on my Jack mix... where's there's one or two there's bound to be more so I called and the owner fit me in the same day. Both my Jack and Chihuahua. My jaw hit the floor when I went to pick them up. Of course they were fresh and clean, as he had always done a great job on my Havanese. But to me 35 dollars for each pup is extremely fair. Everyone there is kind, professional but I expected to pay more, as I hadn't been there in quite awhile and figured it'd be 45 or 50 for each of my dogs. I was pleasantly surprised.

Grant Flaiz

I write this review at my own peril, only because another positive review begets numerous new clients which in turn makes it increasingly more difficult to schedule this amazing operation.

My husband and I, having moved from NYC have struggled to find a groomer. We’ve been run through the ringer with nasty local groomers to highly popular ones in the vicinity. When we happened upon The Tenacious Terrier, we felt like we found a gem, and Ernie did not disappoint. In fact, its rare to say that a groomer exceeds expectations. We live an hour away from Danbury, but I will continue to make an effort to have my very special precious beast groomed by one of the kindest, most professional groomers I’ve ever encountered. You should consider yourself lucky to have this establishment care for your canine.