SilverSpring Health and Rehabilitation Center - Abilene, Texas

Lewi

Silver springs is nice neat and clean but I do not like the staff. Everyone was sitting at the desk on their phones looking so hateful. You can tell they don't want to be there not to mention extremely rude. They stole from my mom. Couldn't take anything to her because it would come up missing. Then i asked about her missing items and they got really mad and started talking trash. DO NOT SEND YOUR LOVED ONE HERE! IPROMISE YOU WILL REGRET IT. Its so sad and disturbing that you pay a lot of money hoping and praying that your loved one will be treated right and taken care of in their last years and they just rob you blind. VERY DISGUSTING!!! Better treat my mom right!!!!! Yall Better hope you are very good to her and every other PATIENTS in there as well. I HAVE RECENTLY REMOVED MY MOM FROM THIS TERRIBLE PLACE!

Sandra A.

My mom received PT at Silver Springs for two weeks. The entire staff was exceptional! They made us feel at ease, and communication throughout this time was great. Talitha, Moraima and Raquel NP went above and beyond to make us and my mom feel comfortable during her stay. Thank you for everything!

Irma S.

Very pleased with how organized and professional everyone has been during the process of getting my mom admitted today. Facility itself is really nice and clean looking. She said the food was good. No negative thoughts or comments.

Sonia

Coming from a food service personal history, I understand the constraints of budget, time, and quality. Throw in personal taste and dietary factors and it becomes as challenging as making a soup sandwich. That being said, I see the dietary staff working very hard with what they have to provide healthy meals with flavor that appeals to even the most catlike of us who are incredibly picky. I would love to see what they would do with a bit of budget freedom. As it is, they work diligently and truly care for the residents.

In closing, thank you dietary staff.

I see you.

I hear you.

I appreciate you.

I need you.

Collene S.

We visit SilverSpring daily to see our loved one. Yesterday, we visited to have Thanksgiving lunch. We enjoyed the time in the cafeteria with our loved one & her roommate, in addition to the food served. The vegetables were tasty. We enjoyed the rice with shrimp & sausage entree.

Christina C.

Not enough CNAs but the ones that are here are hard working at this place had to sit in my wheelchair for hours on end the food is horrible this place is not Serene at all there is a lady that screams helpup and down the hallway all day long the environment is nerve-wracking

Marissa M.

My mother was here for several weeks. While I am forever grateful that she had a place to help care for her while she was recovering, I would never recommend Silver Spring. I understand budget and staff constraints but the food was always cold and never looked appealing. My mom's water in her oxygen concentrator went empty for more than a day and her sheets rarely changed. But my biggest issue is that they did not send her back to the hospital when they saw her declining, nor did they seem too interested in helping her get oxygen for home when her O2 levels did not improve under their care.
When they FINALLY did send her back to the ER they said BOTH the numbers on file for me were I correct, nor did they contact my father. May not be their fault if she gave them wrong numbers but seems unlikely.
My mom passed away at the hospital days later and I will always wonder if she'd be around if more had been done sooner.

Becky S. ?. H.

My recent experience is this place never smells bad. There is only one nurse in the evening for that whole station and two aides. Some dinners they use beans for their protein or tuna sandwiches. Some of the nurses have been there for years. You can forget anyone answering the phone after 6 p.m., but I know they are short staffed.