Ruff House Resort - Panama City, Florida

Arielle

We brought our dog here while we went on a trip and I couldn’t be happier about choosing this place! We have never boarded him so I was very nervous but the staff was so reassuring and kind to us. I was able to call daily and they sent us pictures of him every day ? and if you follow their Facebook page, you might even get to see your baby on there! If I ever go out of town again, I will definitely be choosing Ruff House! Thank you for keeping our baby happy and safe ♥️

Emma Harris

We brought our dog here for a whole week and he loved it!!! They took very good care of him. They also let us take him whenever we wanted to the beach. This was our first time boarding our dog but the staff were very reassuring and we also got to see photos of our dog. I will definitely be back to this wonderful place.

lynda mockler

My 6 month old puppy was getting destructive and bored at home and having accidents inside when I was at work so I looked into signing her up for day care. I toured another facility in Panama City and was disheartened until I found ruff house and we are both loving it. She comes home and sleeps all afternoon and is so much better behaved. She runs to the car in the morning and is so excited to go to daycare. The staff are so sweet with her and she has gotten better with meeting new people since we started bringing her! Im so glad I decided to bring her here.

TomyJessica

Brought our dogs Cooper and Luna for daycare and grooming. We are from Canada and are in Panama City for 4 years (Military). We looked for a daycare that would be similar to the one we had them in back in Canada and we definitely made the right choice! Super friendly staff and our fur babies are pooped out! They also did an amazing job on their grooming, they even did a touch up on Coopers nails when I noticed they were a tad long! Highly recommend! Cooper and Luna are definitely excited to return for daycare and eventually boarding 🙂

Jeffery N Ludwig RN

As traveling nurses my wife and I always seek out a Doggie day care. From my first contact with the owner I felt comfortable bringing our girl Blue Sapphire here. Owners and staff are very friendly and attentive. The place is clean and no bad odors. They kept us up to date on her first visit all the way to her last. Blue was always excited to go and always exhausted when she got home. Just the way we like it?. She will miss them and us too. Highly recommend!!!!

Ashley White

Highly recommended for your pet daycare or boarding needs. They have online accounts to make it easy and convenient for booking. They would periodically send updates without asking which was a nice little surprise. Facility is clean and well maintained. My pet looked happy, which put my mind at ease. Will us again in the future. ❤️

Sloan Hobbs

Two of our dogs died within 1 week of boarding at ruff house resort.

We boarded our four dogs Juno, Dolly, Panda and Washer on June 20th 2024- June 23rd 2024. They were in good health when we dropped them off, but when we picked up our dogs on Sunday June 23rd we noticed our dog Juno limping. I asked why, and was told that they didn’t know. Then was informed they had to pick Juno up in order to get her out. We were never informed of her having drastic changes in behavior whilst being gone. Panda had feces matted on his bottom and they washed it off before handing him back to us.

When we brought the dogs home, they were all coughing.

On Friday June 28 2024 Juno died. She went limp with respiratory issues and passed. She had been to the vet and was being treated.

On Sunday June 30th 2024 Dolly died, who had also been to the vet and was being treated. Exhibiting the same symptoms as Juno.

We had used this place often, but we will definitely NEVER use them again and will absolutely NEVER recommend them. Ruff house resort has given our dogs back with kennel cough more than once. This time we lost 2 of our 4 babies. Never again. BEWARE. Myself, my wife and children are devastated. Taking them here is not worth the risk of losing them.

I expect ruff house resort to give me some answers and provide better sanitation practices. If they are incapable of providing a safe and sanitary environment for our fur children, then they shouldn’t be open.

Jamie Ard Prado

We are evacuating from Hurricane Ida and it was so difficult to find a place that accepts pets. So thankful Ruff House had the extra space and were so accommodating. This was the first time I had to board my pups and I couldn’t have asked for a better experience. I loved seeing the employees playing with all the pups when I showed up! Not to mention, they were highly recommended by a local friend! ?