Puppy Castle Grooming Salon - West Hills, California

Jamara Fry

The kindest care is given! From my very senior 14 yr old Dachshund and 13 ye old Golden to my crazy gigantic American Akita pups (3 yr old) they give the time and care to groom each with a gentle hand and care. We couldn’t imagine trusting the care of our Sr. Dogs especially to anyone else. The Akitas are of course a challenge and they do an EXCELLENT job on them too. Kat and her team are a Godsend to Grooming!

just a note, to the reviewer that stated maybe not for large dogs, I would give them another try. We have 130 lbs American Akitas that have triple coats. Meaning literally 3 layers of thick fur like bears. I wouldn’t take them anywhere else. I would STRONGLY recommend Puppy Castle for large breeds.

To the reviewer that stated “warning do not come here”. I would encourage you to try to have more constructive reviews. Maybe rather than try to convince people to not use a women owned small business because of your 1 bad experience (which I am not invalidating) explain the frustration of what occurred and reach out to Kat and her team to see if there is a resolution. At the very least an opportunity to learn from what upset you. I think just explaining what happened and your disappointment is enough to let others know and decide for themselves. Especially given the number of rave 5 star reviews. Who knows, maybe give it another shot and you will be as thrilled with the service as everyone else! 🙂 just a thought.

beata sherman

AMAING! I can’t believe I’ve never been to this awesome groomer before. I brought my adorable American Cocker spaniel in for a cut and wash and they did an incredible job. He gets super anxious when getting groomed, but the amazing Kat hugged and cuddled him and he did so well there. He went in after a hike looking like a dusty fur-ball, and came out looking like a show dog. Their prices are very reasonable, and they are busy, I had to make an appointment a few days in advance. Will I bring Chuck back here? Absolutely! Do I think you should as well? Definitely!!!

Michelle Mechling

New owners are awesome! Always stop here when we are in town. I’ll even go out of my way to go! My boy Bax is very frisky, not afraid to bite (at all!) and, in general, not cool around strangers. Something magical goes on here because he is totally fine! Love this place!

Jessica Sanchez

My toy poodle always looks amazing when he gets groomed at Puppy Castle ! The staff is always friendly and warm welcoming! I’m always happy with their service ?

MdK

1st time experience, very Happy!
Bath, Ear cleaning, Cut, nails package= $60 for 28lb dog. We'll definitely go back there from now on ❤ Thank you DD!

Megan Forutan

I have a Yorkshire Terrier she is very fussy and almost scared of everything and everyone!!! She is a bundle of love as all of us dog owners think of our owns:)) today Miss Bella had her second visit at puppy castle I brought her here not knowing how it would be, but now I know for sure that her first great experience here wasn’t just out of luck she is happy to go here and when I pick her up I can tell she is not scared out of her minds! Puppy castle is amazing I feel blessed to have found them.

Lisa Metzler

Our mini Poodle always has a good experience at Puppy Castle. He misses his mama when I leave, but always seems happy and energetic when I return — and he looks adorable! Easy to schedule, good communications and very reasonable prices.

Natalia Zhitomirsky

Wonderful place for dogs grooming, they did 2 of my doodles. Clean place , quick enough , good prices.