Petlover Central, Inc. - Boca Raton, Florida

Carmen Toal

Muy bueno

Jaclyn Young

I was looking for a place to board my dog back in 2021 when I traveled and checked out every place in palm beach county before I decided on Pet Lover Central after reading their positive reviews. And after more than 3 years, they’ve held true!

This is my dog’s favorite place AND her favorite people! I board her there for all my trips and now take her for weekly doggie daycare. They take amazing care of her, i know she’s safe, I get to check in via the cameras during the day, and she is exhausted from the fun every time.

Thank you for all the continued love and care for Diamond!

Victoria Sola

Petlover Central is the best! The entire staff is wonderful and really give peace of mind that you're leaving your dog in good hands; the cameras are also an added bonus because it's fun to be able to see all the dogs having fun. My golden LOVES "campy" and comes home exhausted every time. Worth every penny!

Debora J. Kupersmid

Definitely want to give Pet Lover Central another 5 star review!! They are SO warm and welcoming to Waffle every time he goes and he LOVES and enjoys being there so much!!! By far the best part of our last experience there was with Ellen Gray, the trainer. She was absolutely AMAZING working with Waffle and she was constantly letting me know what, how, when she was doing with him and sending me texts and videos. I am so beyond thankful for her. Thank you to the entire staff!! We’ll keep coming back!!!!

b

My dog went here for years and loved it, but when the ownership changed, my experience also did. Previously, I felt confident that the people working at Petlover Central knew me/my dog and I loved seeing them loving on her on the cameras! The staff had essentially a complete turnover when the ownership changed and it was unfortunately evident (in my opinion).

The last few times she went to daycare after the ownership changed, watching the cameras was almost depressing (in my opinion), I wish that were an exaggeration. The last time, I watched my dog try to sit and be good for attention from the attendant who appeared to swiftly walk away and pay attention to another dog like right next to her, but seemingly wouldn’t acknowledge her. It was so bizarre and it felt to me like he was actively avoiding her? She wasn’t in his face or touching him or anything like just trying to sit and stay for some attention and maybe a pet or two…It was honestly really sad to watch as the pet parent. I ended up just going and picking her up because it just left me with such a weird feeling watching her literally beg for a shred of attention and be denied every single time from the attendant in her room. We haven’t been back since and probably will not be back again because the last few times left me with a very different perception of this facility than that which I’d previously had. Additionally, one of the many times my boyfriend went to pick her up, the wrong dog was brought out. This was after the ownership change. He was really surprised that after years of going there that the wrong dog was brought out and actually called me at work to let me know about it. Mistakes happen but remembering that after watching her seemingly be ignored (in my opinion), made me feel like we might just not be the right fit anymore.

I do believe my dog was always safe while at this facility (under both new and old ownership) so I don’t want to be too critical in my rating and opted for 2 stars instead of 1 for that reason.

Bettina Young

So fabulous. Heather answered all of my questions and concerns when I called for information and was kind and welcoming when I did drop off.
I left my puppy there for the day and she had a blast. The best part was bringing her home tired and calm. The socialization is great for her. I will return.

Brie Jones

I have a 4-mo old English lab, and he absolutely LOVES the Pet Lovers Central team! He works with their dog trainer, Ellen, 2 days/week, and Ellen is AMAZING! Ellen is extremely knowledgeable about dog breeds and proper fear-free training, and she gives you the tools to continue training while at home. Many, many thanks to Ellen & the Pet Lovers Central team— we love you guys!! Thanks for taking such good care of Cookie!

Peter Bulger

Buyer beware! Just wanted to share that ever since the company was acquired by a large national chain, the quality of service and pet care has dramatically dropped. We’ve been bringing our dogs to pet lovers central for over 4 years with great 5-star experiences (as reflected in their 4.8 rating). However, the past two experiences have been absolutely terrible! We picked up our dogs today after an 1 week stay and they were filthy, smelly and had poop all over their backside. They didn’t wash them as we ordered and the attendant said the girl didn’t have a chance to bathe them. Another customer waiting to pick up her dogs mimicked our comments, if fact both of us agreed not to ever use PetLover Central again.