Pet Supplies Plus Crystal Lake - Crystal Lake, Illinois

grn env

Stopped by to purchase raw food for my dog but had no clue which brand would be best for her as well as my budget . Very nice lady named Emily was so kind explaining the different brands and benefits including calorie intake . With her guidance I actually went with a bit more expensive brand but better calorie intake for my dog which I never would have thought about without her expertise . She even checked me out so it was great service all around . Thank you Emily from Jill the dog

Nicole Roewer

Their delivery service has always been very reliable and smooth. The driver today went above and beyond. We ordered dog and cat food. She not only left two treats for the dog, but a little container of treats for the cat! It’s a small thing, but it’s so thoughtful! Everyone is always very helpful and kind in store as well!

Mark Herron

I love this place and the coupons are unbelievable!
This is an update to my earlier post...I was at the store this morning and I just wanted to share something with everyone. Erich the store manager, is just about the nicest, most helpful, most knowledgeable person that I have ever met much less met as a manager at a pet food store. I'm telling you guys, he will go waaayyyy out of his way to help you with anything!
He is the biggest reason that I keep shopping at this store. I can also tell that his employees have a genuine respect for his leadership, he sets a good example of customer service for all of them to follow! Keep up the good work Erich and thank you for all of your help today!!
Mark

rin kook

MULTIPLE DEAD FISH AND SICK BETTAS!! i like that the bettas are in better displays compared to petco and petsmart but the last time i went here, their was a dead betta fish and i went recently to find MULTIPLE sick bettas and dead fish. Daily water changes and medications should help the fish thrive. keeping fish in these conditions is cruel and abusive. DO BETTER.

Guillermo Hernandez

Fantastic store! The staff is awesome and also their management team.

Not to mention their pricing is very, very good!

Give it a try because they have just about all your needs for your pets.
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Carlos Santos

The staff is super friendly and very helpful. Very clean store and our leonberger had a great time socializing and picking out some treats and toys.

Aimee Kauffman “AK”

Bella is a lovely young woman and was such an amazingly patient helper with my last purchase by helping me utilize all my coupons and rewards on my phone!! Loveeee shopping here for my French Bulldog's food and treats. They are never out of her brand of dog food "Fromm", and they have sales often enough to afford shopping here!! Plus my Frenchie Penelope loves picking out new treats or a toy. ALL of their employees are absolutely ? kind and loving to their doggy customers!!

Jessica Miranda

Great place to get everything your pet needs . Also, have a nice dog wash .