Paws University - Kailua-Kona, Hawaii

Jade S

Amazing business, it's clear everyone goes through extensive training. You get to meet the owner before your pet is approved to come here to make sure it's a good fit. We are so pleased to see how happy our gal is when we drop her off. Professional and polite service, and very well kept facilities. Their system is so organized as everyone else mentions. We are completely at ease having our dog at Paws whether it's a day or weeks!

Jill Johnson

I am a registered nurse and this facility is super friendly helpful and extremely patient as my client was disabled and had service dog beyond just training classes they do boarding day care I know from picking up the owners dog their outdoor setting is cooler than most ideal close to airport convenient and most importantly fun ! it just takes a moment to be kind.

Rachael Tiow

New customer of Paws University. My pup seems to enjoy her time there but I am dissatisfied with a charge they added to my bill.

It's not about the $35. It is the principal. A boarding pick up at 12pm (for those who are new) will be charged an extra $35.

When I reserved the boarding in person, I informed the person that I'll be dropping off my pup at 3pm and picking her up next day at 3pm.

I was not informed that there's an extra charge of $35 for post 12pm pick up. There wasn't an email reminder regarding pick up and drop off time. It's not stated clearly on their FAQ or website.

But, when called, the manager said that it is on the boarding contract and on their site, way at the bottom of the page.

While I do not mind the $35, this in principal is uncool.

Brett Kennelly

The Paws team and facility are exceptional!

My work requires travel to the mainland monthly and our GS, Kila, always looks forward to seeing the employees and other dogs each time we arrive.

I couldn't do my job without Paws and the terrific staff.

Brett K

Edward Kanig

Great tech.She clipped my cats nails in a flash. My cat usually is really very hard to trim. Very good experience, great team of Pros. I highly recommend them to all.

Nicole Foots-Faaita (Nicki)

I haven't boarded my dogs here yet but I will say, 5 stars all around for communication. I had filled out the application in 1 day and they got back to me instantly as well as setting up an eval quickly. Because of unforseen circumstances, I ended up having to cancel and AGAIN, they got back to me the same day. I appreciate this as communication is important so people can work other things out. Looking forward to doing business with PAWS in the future.

Baylee Parfitt

I’ve taken my dachshund to several different groomers here in Kona and Paws University is by far the best. They have many different services. We’ve never done the day care but the two groomers Colleen & Nancy are amazing.They obviously care a great deal about their job and adore all the pups that come in to be serviced. It’s a wonderful establishment!

Georgia McCord

Recently moved to island and needed groomer who not only does good work but is good with my older (age 14) dogs. Really happy with Nancy who has years of experience. The setting is great and my dogs seemed really happy. It's great to have found a really good groomer!