Pacific Crest Equine & Pacific Crest Companion Animal Veterinary Hospital - Exeter, California

Yesenia Alvarado

This review is long overdue, but one I feel is worth sharing. A few months ago, I called the office in a panic because a feral cat I had been feeding arrived at my house in a vulnerable state with a very traumatic leg injury. I didn’t think the leg could be salvaged but I knew he had a fighting chance. They assessed the emergency over the phone & squeezed me into an appointment in their very busy day. Upon arriving to their clinic I was warmly greeted & promptly taken into a private exam room. Dr. Schmidt was very welcoming & compassionate & immediately put in a plan of action to have his leg amputated. He stayed overnight & I was called the next day with a thorough update from Dr. Kelly, sharing the success of his surgery & his improved state of recovery. A few days after his surgery, his wound site started to show signs of infection & when I called the office, I was asked to bring him in right away. Dr. Kelly once again provided me with a detailed update & plan of action & did not charge me for this needed second emergency procedure. I’ve had many experiences with veterinarians over the years & I have to say, I was absolutely blown away by the outstanding, welcoming & compassionate care that we received from Ashley, Dr. Schmidt, Dr. Kelly, & the rest of the staff at Pacific Crest. It’s rare to have a same day appointment in a lot of clinics nowadays & to receive that exceptional care. I loved having the opportunity to be present in the initial appointment & I’m so grateful to have this veterinarian healthcare team in the Central Valley. Sweet Milo is thriving as a tripod now & it’s all thanks to you. Thank you Pacific Crest for all your care with our fur babies!

Deanna Randolph

I took my baby in and saw Dr. Schmidt. This was my first time going there as I live out of state now in the area visiting family I have been dealing with this issue with my baby for a while and the vets here cannot figure it out just giving me the runaround. But Dr. Schmidt on the other hand, listen to everything we had to say about my baby and all the pictures that I had and out of the most, she just cared she is truly about the animals! She did not run a bunch of tests that did not need to be ran, which I truly appreciate finding a vet like her Are extremely difficult! Again thank you Dr. Schmidt..

Roxana Vital

Dr. Lauren Drummond attended my fur baby at the Tulare Kings ER hospital due to him breaking foot and she was VERY warm hearted, patient, and kind. I noticed my dog liked her energy as much as I did that I was driving 50 minutes to see her at pacific Crest for. She and the staff there are amazing!!! I recommend Pacific Crest Anyone.

-Beethoven after an his appointment with Dr. Drummond ?

Robert Rood

We recently had a very difficult situation with our Mali and Dr. Lessler and her RVT Chloe have gone above and beyond with their care and compassion with this delicate situation. We have been to three different veterinarians in Visalia and have never received the level of care that we’ve received at Pacific Crest, we will never go anywhere else and would 100% recommend them to anyone needing competent care.

Kaitlyn Harding

We’ve used Pacific Crest for our horses and dog for years. Every doctor we’ve worked with has been knowledgeable, compassionate, and gone above and beyond for us! Best veterinary clinic in the area!

Jasmine Limon

I was able to get seen as an emergency and have diagnostic testing/surgery started right away for a pet. Thank you to all the technicians , receptionists and Doctor that helped today. Very kind people.

Joel Mays

I apologize in advance because I've forgotten everyone's names!

I've been meaning to sit down and write this review for a while. We moved to Tulare first of the year 2020. A few months later we noticed a growth on the hind foot of our 8yr old Aussie German Shepherd mix Pepper. We had not found a vet here yet. We reached out to a bunch in the area but none could see her quickly.

Even though Pacific Crest was busy, they squeezed her in due to the concern about her foot. The staff and doctors were excellent. The charge to see her and run minor tests was very reasonable (to our shock). Unlike all of our previous vets there was no upsell or hard press for any treatment.

Unfortunately they confirmed that pepper had an aggressive tumour on her foot. They were honest about the difficulties of surgery due to the aggressive nature of the tumor and the fact that if they went into surgery it would be a likely possibility that the whole hind leg would need to be removed. They also gave us options of providing her with a good quality of life with two hind legs and then end of life care, or trying radiation etc which they were clear would be expensive. Again there was no pushing or guilt trip, our vet simply provided options and was extremely forthright with us. Our doctor even made us aware that the tumor could reoccur in other parts of her body at an unknown time down the road. It was a sad but refreshing experience.

In the end, based on a discussion with our doctor, we decided to opt for surgery with the knowledge that her hind leg could potentially be removed. We discussed all pricing upfront, and were again shocked to see an affordable and reasonable cost for the surgery and medication.

Shortly after surgery the doctor called us. We were amazed to hear that she was able to save Pepper's leg. They removed the tumor, and roots along with two toes but saved the hind leg. She was confident that all or as close to all as possible of the tumor was removed and spent time explaining the process with us, and what happened during surgery.

Recovery was lengthy but not unmanageable. Pacific Crest checked in via text regularly, reviewing pictures and offering help. The support staff was awesome.

I am very happy to say that we are approaching year 2 with Pepper cancer free! Saving her hind leg has been a huge bonus. Even without the toes Pepper is fully functional and lives her life as if those toes never existed.

A big thank you to the entire staff and doctors at Pacific Crest from our family, and especially from Pepper ?! We share this experience both in gratitude and as a recommendation to anyone reading this review and wondering if they should trust Pacific Crest with their pet. The answer is yes.

Chelsea Mallinson

Met Dr. Lauren Drummond at Tulare Kings ER for my pup who was experiencing tummy issues and she was so patient, so kind and really took her time to help ease our anxieties. We loved her so much that we are driving 30 minutes just to see her at Pacific Crest which is a beautiful location and very friendly staff!