Norwichtown Pet Resort & Spa - Norwich, Connecticut

ivette cordero

Me gusto el servicio que recibió mi perra. Muy agradecida y lo recomiendo

Armando Jimenez

I love this place
Amo este lugar
?

Jordan Fabry

It was super clean and they were super sweet! They took care of my reactive dog when I went on vacation. One of the workers Sage specifically worked with him and she really took the time to make him and us feel comfortable by sending us photos of him and updating us anytime she could! Definitely recommend!!!

Keri Evans

First, I do not write many reviews but feel compelled to share our story with others.

We Picked our pup yesterday from a one week stay. He looked sad, depressed, underweight and was covered in hives.
When I called for an update mid week the only response I got was that he was “good” with zero details. We did get a call that he was held out of doggy daycare Because of a red spot on his backside. This did not nearly describe his condition. He had two enormous red areas where he had been licking constantly as well as hives everywhere. He also has a limp that he he did not have before and we are watching closely. Thankfully we were able to get him into the vet immediately after picking him up. (650 dollars later)

We paid for cuddles/ story time but he has red marks on his lips (he is all black) from pressing up against the metal fence (Per the vet). We paid for extended doggy daycare and we really have no idea any of what we paid for even happened.

Definitely would not go back and can say whole heartedly would not recommend.

Backyard Warrior

They gave my dogs HOT DOGS! My poor pups were so sick and spent $700 in fees and meds from the vet. I didn't send them the bill but I'll never go back there. My dogs were pooping blood for 3 days. Never again.

Andrew Martin

Recently we used norwichtown for our two pups when we went away for a week. Our vaccinated dogs contracted kennel cough and we were contacted via voicemail that they needed to be picked up early because "they weren't doing well." We were able to pick them up a day early, but the person was not able to answer any of my questions: when did symptoms start? Were there any other dogs that were showing symptoms? These questions were met with the response of "I don't know."
We also left food for the dogs, and she brought the wrong food back out, and was quite surprised when I told her that wasn't it. I am not confident in her "promise" that they didn't actually mix up the foods after her going to recheck for 7-8 minutes, she wasn't able to provide the extra bags we left.
I asked for a manager to call me, but I never heard back. I called again, but was kicked out to an answering service, and did not get a response again.
I will not be using them again, they seemed disorganized and unprofessional.

Virginia Deveau

Every time my dog comes back he looks amazing and the grooming is exceptional. Thank you so much for doing such a wonderful job. We even had a chance to use our dog friendly hair coloring, and we gave him a tad bit of purple. He loves it.

Amanda

Norwichtown Pet Resort is a great place to work and bring an animal for boarding or daycare. The boarding activities are really broad and awesome for all animals of all energy levels. There are daycare options for large and small dogs and there are options for dogs that don’t get along with other dogs as well.