Northwest Pet Resort - Coeur d'Alene, Idaho

Kimberly Boltz

This place groomed my dog so good and I'm so impressed. There were a couple of glitches getting my Fanny in for grooming but the owner made me a solid, kept her word and the groomer topped it off with I think, Fanny's best groom EVER! Thanks NW Pet Resort! You guys proved to be top notch!

Andrew Trillo

Best place for all your fur buddies needs and a great place to drop them off if you need to go anywhere but can't bring them with. Staff is knowledgeable and helpful. There groomers are the best for a fur buddy spa day freshen up.

Diane Valadon

We started bringing our dog Yukon after his companion passed away. Yukon became sad and not himself for weeks. A coworker referred us to Northwest Pet Redort and oh my gosh it is the best thing we have ever done for our dog. Yukon is a completely different dog and gets so excited when he knows he's going. All we have to do is ask him if he wants to go to school. Thank you, Scott and Ashley for creating such an amazing place for doggies to go play. We truly appreciate you and thank you for your support and donation towards Safe Harbors Human Trafficking here in North Idaho!!

Alison Kinnamon

The only reason I am giving a one star review is to you Madison who is one hundred percent right in how hardy was handled. I no longer work for them as I can't any longer. You are right though hardy was so bad it should have never happened. I am giving a one star review. Not to the groomers but to the people who work the back. I left there and I will never bring my dog there again. My standards are much higher and my husband said once I left my dog will never go back there. I appreciate his decision as it's best. It's way too hot in the summer and she always came home with almost all her food and all her treats which shows she wasn't given what I sent with her. Very disappointed in the service and that is why I had to leave. Sorry to my clients who want me and sorry to the front staff who were told they can't talk about me or tell them where I went as I was personally told this not to mention whenever it us over 85 I would never bring my dog as it is far too hot in back. No ac just swamp coolers from what I wad told by back staff. Still with covers it's way too hot when it's above 90

Hailey Gosch

I was hesitant to take my 6 month old puppy to doggie daycare because, she is my little baby. With a long work day, I had too. I filled the vaccinations paperwork at 9:00pm thinking I would have to wait 2-3 days to get approved. But no! The next morning I was confirmed I could drop her off! It was relief how fast they got her in. During the day I was worrying about her, so I text via Facebook how she was doing, within ten minutes someone gave me a long detailed message explaining how much fun she is having and who she is playing with. It was very appreciated knowing my dog was having fun. When I picked her up she seemed happy and didn't want to leave. My only complaint is I wish I could get pictures or videos of my dog playing lol. Otherwise, great place and affordable.

Katie Pray

Unfortunately I can not recommend Northwest Pet Resort and don't plan on using them in the future. I was visiting my dad in CDA and needed a place to board my 1 yr old corgi and chose here based on the reviews. The drop off was very smooth and the facilities did smell a bit like dog urine but that's to be expected. The staff were friendly and kind.

The day before I came to pick her up I got a call that my pup had some runny stools and and upset stomach. They asked if I wanted to add some kind of gut soothing product to her food I said yes and they obliged.

I appreciated the call but the problem came when I arrive to pick her up. It took a while for them to bring her out and when they did she was wet. The handler told me she had some stool on her back fur and he cleaned her up. She has long fur so I wasn't that shocked or anything.

Then in the car I noticed she still had stool all over her backside AND several pieces of dried stool in her back fur. I was on my way to Portland but had to stop at a gas station to pick up some baby wipes to try and clean her off the best I could. I had to cut one of the matted pieces of feces off of her.

I know things happen and happen last minute as someone is coming to pick up their dog, that I can forgive. What really bothered me was the dried poop all over her backside. We won't be returning.

Two stars because the staff were friendly and I appreciated their update when they called me. However I just can't overlook the dried poop allover my baby girl.

Caiti McClain

We bring my family’s two dogs to both daycare and boarding; they absolutely love it here! My family and I appreciates NWPR for always taking care of our dogs and being flexible with us! I highly recommend this place.

Kimberly Ellis

I can't say enough good things about the grooming experience for my Mister Winston! We had been taking him to Petco since he joined our family 4 years ago. He had been seeing the same groomer up until a year ago. Petco couldn't keep a groomer for more than a few weeks to keep up with his grooming schedule. I've taken him to a couple other places and they just didn't get him cleaned up enough. The gentleman that groomed him at Northwest Pet Resort did an amazing job. Winston looks so handsome!