Lush Spaw - San Jose, California

Connie Castaneda

Trataron fenomenal a mi perrita gracias.
MARANATHA.

Yulia Ferguson

I am very disappointed with this grooming service. Despite making an appointment, they clearly didn’t have enough staff to provide the service in a timely manner. They kept pets waiting in line for groomers to become available, which is unacceptable. It took them 2.5 hours just to give a bath to my small Pomeranian dog. This reflects extremely poor time management and a lack of respect for their customers’ time. The customer service was equally disappointing. I do not recommend this place at all.

juhi hegde

Maverick after spa day at Lush Spaw, Winchester location.
Winchester team is so helpful and accommodating! Love their attention to detail and importance to customer satisfaction ❤️

Katlyn Turner

Online booking service cancels appointments through text with a message to call them to fix. When you do call to fix, they don’t answer. Then they do nothing to accommodate or make it right after arranging the day around the appointment to avoid a cancellation fee. It is ridiculous that they can cancel and modify with little to no notice but charge a fee if the other way around.

Alyssa Dane

Me and my husband are so satisfied with my baby's outcome. We used to bring her to petsmart for grooming and they always have to shave her all the way because they always say that she's too matted. So I was expecting them to shave her all the way as well but they groom her so nicely!! Will definitely come back here again! And once my other baby gets her rabies shot will bring her here as well! They also make sure to follow all the notes we gave them prior to the appointment as my maltipoo is overly protective of me and shows aggression if approached wrongly. But baby was comfortable with them I guess, staff are so nice and friendly and made us feel at ease. it only took them about 3 hours, when usually it took other grooming salon about 4-5 hours to do my baby

Stefan C

We had our cat groomed there with a lion cut. It was hard finding a place to groom cats but Lush Spaw saved the day.
They are really courteous and explained what they will be doing beforehand.

Matt Alexander

I did not want to write a bad review for a small business, but they have completed ignored my attempts to speak with them. I just moved here and needed a new groomer. I tried them out. I knew he was going to be short, he was semi matted. But he came back skinned. Which is fine, hair will grow back. But he had cuts and scraps all over him. There were loose, long hairs all around. His nails were SO sharp because they did not grind them down. He cut further himself, and me, all over. One of his nails even split in half and fell off. Christian has no business grooming dogs, let alone doodles.

I just can't believe they couldn't email me back, after following up 4 times after I was told a manager would be contacting me.

Mario “Mario”

Lush spaw is hands done the best. I have been going here for a little less than five years and my dog always looks and smells great but is happy which is the most impressive thing during the service.