Jet's Pet Hospital - Fullerton, California

Tommy Demos

This place is amazing. Our cat had a mass growing on her ear and we got a quote for a surgery from another vet that was outside our means. I tried calling several other places to see if we could find another option, but no one would even give me a ballpark without bringing her in for an initial visit.

Then I called Jet's. I was immediately given the doctor's personal phone number to text our existing quote, details about our kitty, and some photos of the mass. This was after 5PM, mind you. Within minutes he gave me his own (much more affordable) quote, and even offered to throw in an x-ray our prior vet recommended at no charge. And unlike the other vet that was booked 3 weeks out, he could do the surgery THE NEXT DAY.

In the office he and his staff were patient and understanding, gave me tons of time and details about options with the surgery and the pros and cons etc. He made absolutely sure I understood my choices and didn't pressure me in any direction, didn't favor an option that was less work, etc.

The procedure went well, and I could bring her home the same day, and told I could text the doctor until late at night if she had any issues. His staff called to check on her the following day, and the doctor texted me personally the day after that.

Such a wonderful little pet clinic, I'm just blown away by the level of service and caring from the whole staff. Highly recommended!

Natalie Rosemond

Rating: ★★★★★ (10 out of 5 stars)

Finding a vet hospital that was both affordable and willing to help my 3-year-old dog diagnosed with Pyometra felt like an impossible task. My family was absolutely distraught, watching her condition worsen daily. After sleepless nights, we spoke with Dr. Cruz at Jet’s Pet Hospital, and for the first time, I felt a glimmer of hope.

Despite being two hours away, I knew I had to make the drive. By the time I got there, I was an emotional mess, tears streaming down my face. Dr. Cruz and his incredible staff welcomed us with such kindness and compassion that I instantly felt a sense of relief. They comforted me, assuring me that my dog was in good hands.

Dr. Cruz is nothing short of a miracle worker. The situation was more severe than we initially thought, but he managed to pull her through with expertise and genuine care. It’s been a week since the surgery, and our pup is on the mend, happy and healthy, all thanks to Dr. Cruz.

If I could give him more than five stars, I would in a heartbeat. The level of care, compassion, and professionalism at Jet’s Pet Hospital is unmatched. I would not hesitate to drive those two hours again, knowing my dogs are receiving the best care possible from Dr. Cruz and his amazing team. They have our heartfelt gratitude, and we are forever grateful for the second chance they’ve given our furry family member. Thank you, Dr. Cruz!

Angela Bustillo

Was recommended to Jet’s Pet Hospital by the CAMP clinic in San Pedro. The info was given through text regarding my needs and scheduling. Very convenient for a busy fur baby parent. I went in for the consult with Dr Cruz and I explained my mistake of thinking my baby’s torn ACL fixed on its own when ge was diagnosed a year prior. However, it was back and worst. It was braking my heart to see my baby in so much pain and limping or hoping on the other leg at times. Dr Cruz did not judge me and explained the different procedures that will help my baby. He was not like the 3 other vets I went to where they were pushing me to get the most expensive option and even pressured me into putting him in rehab after. He was honest on his professional opinion and the possible results since all dogs are not the same and do not react the same to different treatments and surgeries. I liked how he told me that rehab was an option but not mandatory because he would guide me through the recovery process. I decided to move forward with the procedure and since I told him it broke my heart to see my baby under anesthesia he made sure not to make me experience that horrible view again like I have had in previous vet offices. He was beyond kind and very informative. Did not rush me out of the exam room and answered all my questions. Post surgery I loved the fact that Dr Cruz kept reaching out to check in on my baby. He answered all my text messages with questions and provided the best advice. I have finally found my vet for my fur babies and I will definitely be referring everyone pet owner I know.

Thank Dr Cruz and team. You guys are excellent and made this horrific process as smooth as possible. My baby is doing great and I am so thankful for all of you. ?♥️

Cesar Gtz

I highly recommend Dr Cruz. He really cares about our community's pets and I'm glad to have been introduced to him through a rescue I help with fostering pets. Without a hesitation, he was able to schedule us for an emergency surgery for my son Jax. His prices are very manageable and I'm grateful for Dr Cruz and Jets Pet hospital for being there for us.

vahid valamanesh

Dr. Cruz is the best. I drove all the way from San jose California to this clinic because I knew he is best Dr in California. My dog was in critical condition, she had already given birth two dead puppies and third one was dead inside and she needed immediate help. I called many clinics in San jose and no one did help me saving my dog’s life.
I heard about Dr Cruz from a friend and called him at midnight, he was very responsive and scheduled a visit for tomorrow morning. I drove 7 hours from San jose at night to get to the clinic next morning. Once I was there everything was ready to take care of my dog.
Dr Cruz explained everything so clearly so I was comfortable with the procedure.
Thankfully, Dr Cruz removed the dead puppy and saved my dog’s life with a reasonable price.
He also referred me to a good clinic in San jose for follow ups.
I haven’t seen anyone like Dr Cruz that cares about patients. He is the most knowledgeable, Trustworthy and reliable doctor I know.
Thank you Dr Cruz

Mackenzy Raco

From Hawai’i, and traveling to get my dog dental surgery and cleaning. It was significantly cheaper to do it mainland than on island. Staff was so kind and informative, doctor Cruz was so helpful, knowledgeable and took so much care and consideration for my pet!

Excellent customer service and they explained his recovery process post surgery so well. Come here to get your pet checked out there are amazing kind and smart staff to help you and your pet.

Mirella Santiago

Dr.Cruz took the time to explain every step of the process during our visit, ensuring I understood the treatment options and answered all my questions with patience and clarity.I am incredibly grateful for the exceptional care provided.
The clinic is clean, well equipped, and organized.
Thank you so much Dr.Cruz!

Daniela Hernandez

Amazing and affordable. I had taken my pup to another vet, and they were charging an arm and a leg. I called 5 minutes before closing, and the vet took time to hear my concerns and provide me with pricing. My dog got the care he needed and was sent home with meds. The Doc gave us his personal number and followed up to make sure he was doing well. Thank you so much for your help! I'm sure we will be back. The service was overall amazing ?