Hampton Inn By Hilton Huntley Chicago - Huntley, Illinois

WorldTourist2

As Hampton Inns age, they have become hit or miss for us and we try to book newer Hilton properties when available. After reading the reviews, we decided to try this location and are extremely glad we did. The hotel is great. It is clean, modern and has a great layout. The staff (mostly) were great. They were friendly, welcoming and helpful. Breakfast was normal Hampton fare, but there was plenty of food and it was hot. We did not use the gym or pool. |I would have rated this a 5, but the exception to this wonderful stay was at checkout. We asked for and were granted a late checkout the night before. When we went to checkout, the clerk told us that there is a $30 fee for late checkout (at least she disclosed it). This used to be a Diamond benefit so I checked and yes, it is another benefit that they took away from us. Since it was not disclosed when we requested it, the clerk removed it but still gave me attitude.

Kara

Positive: From the time you step in and are greeted warmly by the staff til the time you are well wished during checkout everything is top notch. There are to go breakfasts if needed along with a well stocked diverse continental breakfast. I always enjoy my stay. Negative: ""

Chris M.

I've stayed here several times. Always on weekends and always with my dog. This hotel is extremely clean and the staff is very friendly. The location is easy from several directions and there are lots of restaurants nearby. I'll be staying here again and highly recommend it to anyone, especially if you're traveling with a pet.

Maximilian R.

Amazing hotel! I can't give 6 stars but let me say the sixth star is the staff. The room was perfect and clean, breakfast was better than expected. Online check in and everything we did through the app was a breeze. We're definitely staying here again and I swear by Hampton and Hilton brand's to any friends and family

Amy G.

The hotel was clean and nicely maintained. The staff members that my wife and I had interactions with were all helpful and friendly. The free breakfast was a plus, and had a nice assortment of hot options, and grab and go. Jennifer, who was in charge of making the food, and keeping the dining room clean, was fantastic. It was busy the Tuesday and Wednesday we were there, and she kept everything filled, and was so cheerful.
Overall we had a wonderful stay, and would definitely choose the Hampton Inn again.

Sher_bear37

Great hotel, rooms were spacious and clean. Breakfast was amazing, the vanilla waffles are a gift from God! Next time can we have bacon at breakfast

Everleigh M. (.

This hotel is nice but the management is horrible. I have never stayed in a hotel that REQUIRES house keeping. I have PTSD and a service animal and house keeping freaks me out and sets off panic attacks. So I went to the front desk to ask to see the policy they have on it so I had it for my records. They refused, I called the helpline cuz I wanted to know if that was even a thing, and to tell them I felt violated. Next day, go to extend and they are refusing to let us do so because I called the helpline. 100% retaliatory, and unprofessional. All I did was ask for a policy copy. And because I'm "not happy with my stay (only one thing about it) they are being petty and refusing to let us stay. Do not stay here if you're disabled and have a service dog. At $130 a night it ain't worth it.

(Hotel stay was under my husband's name and it WAS your hotel. I am not mistaken.)

Melissa M.

Room was super clean! Staff was wonderful! & breakfast was plentiful and delicious. We were very impressed!