Fur and Feathers Luxury Pet Resort - Bakersfield, California

Jessica Fernandez

I'm so glad I came across this place! I was a little nervous at first as this was our first time ever leaving our husky for a whole week. We weren't sure how she was going to react and we were afraid she was going to think we abandoned her or something. Well I was wrong! She had the best time and made new friends and she behaved so well! They sent me a picture of her every other day and would let me know how she's doing. When we picked her up it was almost like she never missed us! She came to say hi to us and wanted to go back inside to play with her new friends. Lol!! We will definitely bring her back next time we go to Southern Cali for vacation.

Thank you Fur and Feathers for taking good care of Stormy! ?

Lauren Rathmell

Had a last minute weekend trip pop up on a Friday morning, and having just relocated to Bakersfield from Michigan two months ago, knowing no one here yet to watch our dog Hank, we were in a bind. I called around and this location helped me right away with getting booked! My interaction with them on the phone immediately put me at ease.

We’ve never had Hank boarded anywhere and I was very nervous dropping him off but the facility and staff were so great, it really eased my worries. He’s a little guy, so I get nervous leaving him anywhere but the staff let me know how well he played with the other small dogs. They do a great job grouping the dogs together based on temperament and size.

I am so glad we have a trusted place in town to take Hank now, and I’ll be scheduling an appointment to get him groomed as well.

Jordan Bohannon

We've been taking our dog to Hailey for the past couple of years to get groomed, and we absolutely love her. The facility is always clean & the employees are always friendly. The prices are definetely reasonable. They also offer many other things like boarding and day care. Hailey always does such a great job with our baby Bandit. A lot of people refuse to work with huskys, but Hailey is always so sweet and patient with Bandit. I have told many people about this place, and I always refer people with pets to Hailey for grooming.

Rallie Goodson

I have my two dogs in day care with Fur and Feathers and they love being there. I love the care they are given and the grooming is excellent. I have one high energy and one low energy dog and they both get what they want/need and come home tired, happy and ready for more. thank you guys for caring about my pets as much as I do.

Lucy Mora

Fur and Feathers are nothing but AMAZING!!!! Just yesterday I took Oreo and Buttercup (owner/surrender) fur babies to get groomed. Their fur was so matted and tangled. They looked so miserable with all the fur. I dropped them off at 9:00am and picked them up at 1:00pm, when I saw them for the first time after their hair cuts and baths they look like totally different dogs, so happy and full of life!!!! Such an AWESOME transformation!!! I highly recommend Fur and Feathers !!!!! Their prices are very reasonable as well, not to mention the friendly and loving staff, they will treat your fur baby like family!!!

Ann Margaret

Please support this wonderful place. The people treat our Emmie with such love and patience. Emmie was abused real bad before my husband found her. Emmie cant handle change and she has separation anxiety . But she loves this place. They have helped her to come out of her shell a bit. Emmie still has problems and we are trying to help her. She has alot of fear. But Fur and Feathers has really helped her to not be so afraid. She still has along way to go. But with the help of her favorite place to go to Fur and Feathers she maybe someday maybe will forget abt all the horrible things that was done to her. Thank you so much Fur and Feathers!!!!

Carolina Oehler

We got a puppy just a few weeks before we had to go on vacation so we were freaking out thinking “Who is going to take care of her when we are gone?” So, we did some research, read the previous reviews, called them up made an appointment for a day care visit so our puppy could try out the place before we actually made the choice to use them for boarding... we all took a leap of faith and, we made THE RIGHT CHOICE! Kona, our puppy, was received with love and was cared for so well that we decided to leave her there for the whole week we were out on our vacation. They posted pictures on their Facebook page about her having fun with her new friends, they were on top of her the whole time and they gave her the medication she was prescribed for a stomach ache she had. When we picked her up, our puppy looked like she didn’t miss us at all, our puppy made new human friends and furry friends and she was so happy. Now, we take her to day care every day so that she can see her friends and play all day while we are at work and when we pick her up she’s tired and takes a nice nap in the car... the next day she knows her routine and she’s happy to go back to day care. The staff is great, they already know her and they are all so nice to her. They keep track of her progress, let us know how she did during the day, accommodate any needs we have and just over all take care of her like we would at home. We highly recommend this place because simply dogs don’t lie, Kona comes home happy every day!

Amy Stickley

The staff were very kind and professional. They were extremely approachable and understanding of multiple calls to check in. However, I will not be going back because I do not feel like they had the knowledge to care for my bird, and I'm sure my pet had a horrible time.
My first concern was upon arrival; my bird was to stay in a loud room with bigger, louder birds. Also in the room was a loud (small, yappy) dog, who's pen area was immediately adjacent to my trembling pet bird. I asked if the dog was going to be there the whole time, and they said "We can move him if you'd like?" and I said yes please!
I got a well-intentioned email from the staff about halfway through the stay, with a picture of my pet and a caption to indicate that he is loving it there and is doing just fine. The picture was of my bird at the top corner of the cage, feathers puffed, trying to keep distance from the phone/camera that was taking the picture from INSIDE the cage. An experienced person would know not to intrude on his space.
I came back a few days later to pick up my bird, only to find that the SAME DOG is still RIGHT next to his cage, barking incessantly! I asked if the dog had been housed right here this whole time and he said yes, and this employee was not aware of the concern about the dog I shared with the employee I had spoken to when I dropped off my bird! I immediately scooped up my bird to console him and get him to stop shaking, and I left without another word, NEVER wanting to come back. It's safe to assume my bird was so scared for several days and nights, and this suspicion was confirmed when my bird took two days to come out of his cage and start behaving normally.
They are nice, well-intentioned people who clearly love all pets, but my assessment is that they need to follow through with what they promise clients, and to learn about bird behavior/etiquette.

I have attached the photo they sent me. As you can probably tell, the camera is inside his cage, he is keeping his distance, his cheek feathers are puffed up, and his head is dead-on facing the 'threat' (camera) ready to bite, instead of head to the side to curiously eyeball the camera. You can also see the dog I asked them to move in the background!