Encompass Health Rehabilitation Hospital of Austin - Austin, Texas

Iris Ramos

I was admitted into Encompass health rehab hospital after a rigorous evening in an emergency room . The staff of nurses and nurse techs quickly settled me in my private room with a view of trees and good food. The staff were excellent , meeting my health and medical needs , kindly and skillfully. The nutritionist visited me several times to ensure that the kitchen was providing me with good nutritional items for my limited diet. The physical therapists were excellent — patient and challenging ; i learned many skills to live independently with a broken bone . I gained strength with their care. The nurses were excellent ! They were constant, kind, skilled and sensitive to my needs . They managed my grumpiness with patience and humor.
My doctors were excellent ! They visited daily and answered my questions with respect for my intelligence and ignorance.
The pharmacists were everready to meet my needs; the cleaning staff was thorough and friendly.
It is an overall excellent facility. I never want to break another bone. But, if i do , i will choose encompass health rehab for my care !

Barbara Guerra-Deason

The therapist were great encouraging and knowledgeable. My father was a two person assist when he came to Encompass and was able to gain function of standing and walking by 3 weeks!! Matt (O/T therapist) was able to explain the importance of staying and doing the hard work to gain my fathers independence back. It worked!!! Hard work pays off. Kari the case manager was responsive to all my text messages and concerns in a timely manner. There was only one issue and it was with wound care as my father had a closed wound that progressed rather quickly with some of the plans not being followed. The staff genuinely care and I would still recommend having a loved one here

Abel Gutierrez

We are so glad mom was able to get into the rehabilitation center. The staff and all the supporting cast were outstanding. We thank the nurses, rehab therapist, doctors and everyone who helped my mom during her stay. We are blessed and will always appreciate your facility.

sue frye

My 94 year old mother was very satisfied with her care at Encompass. The entire staff was compassionate and kind beyond our expectations. Along with my mother's rehabilitation, I was given instructions and encouragement that was so helpful to me for her home care. Special thanks to Breannon and Celeste!

Elizabeth Cottingham

This is a wonderful place to go when you need kind, helpful and professional assistance. Overall, the staff is top notch, from nurses, nurse techs, physical therapists, occupational therapists, and doctors. I was extremely impressed with and would not hesitate to go to Encompass again if I needed rehab care.

This was my first experience with a rehab hospital. I had a traumatic fall and suffered six fractures, including three pelvic fractures and three broken ribs. The pain involved with moving your hip joint with a pelvic fracture is shocking and excruciating. You are directed not to put any weight on the leg where the pelvic fracture occurred. That means that if you need to go to the bathroom you have to lift from the bed using only one of your legs while also dealing with the excruciating pain of moving the joint by the broken pelvis to get up. At about 70 years of age, and only moderately active, this is not something that came easily to me as I had not been doing one legged squats for fun in my spare time. Suddenly, I needed a lot of help to be able to function in everyday life, which was scary since I had been completely independent.

Encompass provided me with what I most needed during a very traumatic time. I think what stood out to me the most was how kind and helpful the staff were at a time when it was most needed. The nurses were very professional and closely monitored your meds to make sure you were getting what was prescribed. The nurse techs were very understanding of your needs and helped you get to the bathroom and take showers, straightened your bedding, refilled water, and helped with all the tasks which made a horrible time in your life much better. The OT’s and PT’s made sure you kept moving, and learned how to perform tasks to help your adjustment once you were released home. They were very professional and carefully listened and responded to my questions and concerns. They also incorporated some fun activities.

The doctors were also amazing due to the time they spent talking with you (not common these days in the medical profession), their easy-going and engaging personalities, and their concern with making sure you got what you needed to recover. They were great.

Overall the food was good but uneven. Some meals were particularly good and some dishes tasted like I was back in my elementary school cafeteria. The good news is that they had several alternative choices to their daily specials. Plus, I found the kitchen staff to be very helpful when I had questions or needed anything.

What is also helpful at Encompass, is that you have a case manager who will help you get the equipment you need to function after you are released. I received a wheelchair and walker to help me function until I was once again allowed to put weight on the affected leg.

I was told by my visitors that the staff was also wonderful to them and that parking at the facility is very convenient.

Dj Zia

This rehab center is impressive with how on top of all the therapies a patient needs. The doctors and nurses are really amazing. My father has been there a few times after surgery and this last time wanted to make sure Encompass was where he was going for rehab. Thank you for all the elder help provided.

James Cashion

Encompass has been my rehab choice 3 times! They provide everything needed for a speedy recovery. Their PT program is unsurpassed! The food is indusrty frozen, or canned.. Breakfast was by far my favorite meal, the kichen cooks perfect fried eggs and bacon!

Ruben Varela

The best place to recover ! It's my second time there all the staff was great and helpful in my recovery. They get you moving again with P.T and O.T . They have great workout equipment to get you back on your feet . They really care about their patients from what I seen The food was very good with yummy snacks In between meals . Thank Encompasses for your help with and getting me back on my feet . I 100% recommend Encompasses !