Encompass Health Lakeshore Rehabilitation Hospital - Birmingham, Alabama

Joy H

They were always helpful to me during my stay at Lakeshore. Everyone was friendly, they listened to me and took care of all my needs.
This is actually my 3rd time to be here and every experience was very pleasant. A Big Thank-You to my nurses and everyone in the rehabilitation facility, you really know how to make a positive impact! Especially Me!

De'Aundria M.

My grandmother was here for roughly 2 weeks. When we first got there, everything seemed fine. The staff were pretty good but trouble came. Before she got there, she did not have a pressure ulcer. Now she has one on her bottom and it’s pretty huge due to the lack of being turned and changed promptly. She was released to come home this Monday & as I was giving her a bath today, we found another wound under her left breast which was NEVER addressed to us. I’m sure that they didn’t even know it was there due to the lack of assessment I reached out to the facility to speak to the house supervisor and I was told they would call me back. Trying my best to give them a chance before Encompass is reported to the state for negligence.

While she was there, we came to visit EVERYDAY. On one instance, we came to visit her and her brief was soiled! She had stool all up her back and when we addressed it, we were told that, “they didn’t know she was incontinent.” She is continent, however sometimes she doesn’t know and it was written on the board to check for incontinence. If I don’t hear anything from them soon, Encompass will be reported to the state.

Miracle B

The therapist are amazing but the case manager we had was horrible. I’m a social worker myself and had to do most of the follow up for my non. Never heard from her weekly as promised and never spoke to the Dr. My mom made no progress the first two weeks for being overly medicated because of her behaviors for her dementia. If I hadn’t have advocated for my mom she would be in a whole other state physically. Overall I love the staff on the floor and that’s the true hero’s the therapist.

Denise Graves

The Pt and OT are great they really try to encourage you to do your best. They never get discouraged with you or tell you how proud they are of you that picture was sent to my husband because i had a tech that didn’t follow protocol and i hit the floor.

Lucretta Winfrey

I had an excellent occupational therapist and a great physical therapist!!! They helped me with the simplest things but are hard for me like putting on my socks using a grabber for things I dropped!!! My physical therapist pushed me to use muscles I did not know was there!!! But neither forced me to things beyond what I was capable to do!!! Everyone was great helpful!!! All my nurses and techs was awesome!!! Also the ladies that came around every day to get our food order was great!!!! I met people from all over Alabama!!! Even though we come from different areas we all shared things that we had in common. Our Lord and savior being the number #1 in common and then food!!! I thank everyone at encompass for taking care of me and making my stay enjoyable!!!my doctors was great they listened and was there when I needed anything!!! Dr.Rosemore and Dr. Rudeseal was great!!!

Janette Sanders

Unfortunately my Mother was in rehab at Lakeshore from Dec. 18, 2024 - Jan.1, 2025. The nurses, OT and PT in general were very good and caring. However she made no improvement while there. Medical communication was scare and didn’t seem to be knowledgeable about her specific case. Could only visit from 4pm to 8pm and sometimes would find clothing or pjs scattered about the room where they were tossed when assisting with undressing. Overall would not recommend.

Debra Salemi

I had a negative opinion of Lakeshore from when my aunt was there 15-20 years ago. But my mother had a wonderful experience there. The rooms are bright and clean. The therapists are the best. Very creative too. I can’t say enough about the doctors and nurses either. I’d highly recommend this place.

Mike Hill

Lee (not sure if correct spelling) and jordon are the most amazing woman i have ever had the pleasure to meet. They helped me more than i can ever put in words. Their encouragement, their positive talk, the way they helped me with my therapy I cannot express enough how much I appreciate them. Please let them know how much Michael Hill is grateful for their help.