El Camino Health - Los Gatos Hospital - Los Gatos, California

Abhinav Ananthreddigari

My wife and I recently had our baby here and it was the most amazing experience. We were nervous as this was our first one and the incredible nursing staff made the 4 days of transition into parenthood a life changing positive impact for us.

Eternally thankful for Nurses Ivis, Dana, Melissa, Susara, Arlene and Joy who went above and beyond to take care of my wife and the baby. During critical times of delivery the nurses were always there and helped us talking through the situation and easing tension. Post delivery the nursing team trained us like pros for a seamless transition.

I am so grateful for the care that I received from the nursing staff at El Camino Hospital. They made my childbirth experience a positive one for sure!

Crystal W

Very disappointing experience. My son accidentally opened a laundry detergent pod, and some got into his eye. We cleaned him up as best we could, then decided to take him to the ER, following the instructions on the warning label. However, we waited almost two hours— from 12 p.m. to 2 p.m.—without receiving any treatment. During this time, our toddler was starving and tired, needing a nap. In the end, we decided to leave without getting the care we came for and opted to continue cleaning him at home.

I understand that other patients may have more serious issues, though I doubt that was the case here because I didn’t see any other patients around. I could also see the nurses and doctor in their offices, which suggests there weren't many others needing urgent attention. What made the experience especially frustrating was that no one checked on us during those two hours. When my baby accidentally pressed a button, which made a noise, a nurse finally came in—but with a completely expressionless face. We came here for professional medical help, not to deal with someone's poor attitude toward their job or life.
We seek help, but we don’t beg for it. We deserve respect for our time and effort in being here.

Raji Roshan

The WORST ER - both nurse and ER doctor. Went in for clogged duct on September 27th, the doctor checked for infection, and completely forgot to provide any care on next steps; while I was waiting in pain. came in to give a shot of muscle relaxant and prescribe antibiotics. He gladly used a CPT code charging $7000 for negligence and poor care. I was in disbelief that this is the same hospital I delivered my baby 6 months ago - where I received phenomenal service and care from the L&D and Mother and Baby unit. Such a shame! Never coming here for ER service.

I called the billing department requesting to look into the CPT code and charges and the associate was rude, told me to directly file an appeal if I disagree with the charges. Needless to say, I will filing an appeal.

Rather than posting apologies and requesting patients to contact their customer care number (which is a joke because no one answers nor responds to calls), the hospital and leadership team should work on fixing the issue.

Mike Repass

Although our birthing experience was very positive, when we returned for a lab check the ER staff were difficult and we had a distressing experience.

The nurses who helped with our delivery were incredible, it is my hope that the rest of the operation can reach their level.

Ava J

Worst hospital with outdated facilities everywhere, unattentive stuff (nurses and doctors) who were chatting and laughing so loud inside the emergency. There is no one else in emergency and still let me wait for so long (breastfeeding with 102 degree fever) while chatting outside that i can hear. I would avoid it 100% in the future.

Olga Gomzhina

I recently gave birth here, and I had the most amazing experience thanks to the incredible nursing staff. Nurses Grace, Ivis, Miriam, Arlene, Tam, and Debbie went above and beyond to take care of me and my newborn.

From the moment I arrived at the hospital, they were all so kind and supportive. They answered all of my questions and made me feel comfortable and at ease. After delivery, they took care of me and my baby with the utmost care and attention.

I was especially impressed with how they went above and beyond to make my stay as comfortable as possible. They helped me to move around, took care of my baby when I needed it, brought me lots of useful swag, and even gave me a chance to sleep for a few hours and looked after my baby.

I am so grateful for the care that I received from the nursing staff at El Camino Hospital. They made my childbirth experience a positive one for sure! Oh, and the food was very yummy with, and with lots of options 🙂

Rajendran K

Excellent hospital with best core team of Doctors,Nurses,midwives and other supporting staff.We have to appreciate the services of the super services of the nurses.Best Obstetrics and Gynecological services in the Silicon valley since name of the hospital itself hospital of the Silicon valley.They provide food etc to the mothers and excellent cafeteria is available for the visitors.

Ashley Dorn

The absolute BEST care team of nurses, midwives, and OBs. We are so incredibly glad we chose to deliver our baby here. It was a very long stay due to induction and we wouldn't have made it through without the exceptional care of the entire labor and delivery wing. They went above and beyond in every aspect to ensure we were well cared for. 10/10 would recommend to any parent or soon to be parent!