East Side Veterinary Clinic - Chicago, Illinois

Caroline Roth

I am extremely disappointed with my experience at this clinic yesterday. I found an abandoned dog and, after reaching out to over 50 shelters who refused to take her, I became her temporary caretaker for 31 hours while I searched for a foster home.

During that time, she started bleeding from an unknown source, and since it appeared she had recently given birth, I was extremely concerned.

I brought her in as a walk-in, hoping they could help, but was told they don’t accept walk-ins and couldn’t treat her because she wasn’t officially “my dog.” I was instructed to take her to an emergency clinic, but since I don’t have a car and couldn’t use Uber Pet due to the blood, I was told to put flour on the wound and walk her there myself.

I am frustrated and upset by the lack of compassion or willingness to help in an emergency. The staff’s response was both dismissive and confusing—saying she wasn’t my dog to avoid treating her, yet also telling me it was my responsibility to care for her.

I’ve brought in a dog before for a similar issue—one that wasn’t mine, just a dog I was temporarily caring for—and was welcomed with open arms. I was hoping for the same understanding this time, but instead I left feeling like the dog didn’t matter. This clinic missed an important opportunity to show care and empathy.

Lydia Terlo

What a Great place! Dr Atsuko Konishi took her time first going over previous records, explaining everything, and then examining my Precious 😛 13.5 y Whippet and only then came up with very thoughtful approach to how handle monitoring his health. But, be aware her team made Bru ( Whippet ) so comfortable, he didn’t want to leave 😛If u have a Senior Dog or want your pet to be taking care of, then do yourself a favor and get appointment at East Side Veterinary Clinic

Daniel Herrera

The staff is always friendly, and Dr. Sanchez is the best vet we've had. Our dogs are well taken care of, and we'll definitely continue coming back!

Rumer Richardson

Had our first visit this week as we are new to the area. The dr and tech took so much time going over my pets history and making sure I knew they had gone over all the records. I feel so comfortable with them as my vet for my two senior pups!

Antonia Barbanente

I would Like to say, that east side Vetrinary, has a wonderful and courteous staff, they do the best for our animal , especially Dr Konishi is hands on when it comes to my dogs , highly recommend this clinic.

Katie Merchant

I've been going to South Loop Animal Hospital since 2016 and started going to the East Side location a few years ago when it opened because it's closer to home and a little less crowded usually. Our elderly -18 year old - male cat loves and has been well cared for by Dr. Manrique and Dr. Konishi. The desk staff are great, especially Calli. Highly recommend this vet.

Leah Rae

So far I've been very impressed with Dr. Konishi. She is very thorough and explains in a way you completely understand. She also is excellent at communication via email. This last visit was a routine checkup following spaying our kittens. She no doubt saved our one kittens life. She spent her morning straining on the litter box & we thought maybe constipation from all the meds. Dr Konishi really questioned us and did an xray & ultrasound & came back & quickly showed us pics. She explained her deduction for why it occurred and shooed us out of the office to hurry to the emergency vets over at VEG South Loop (who where simply amazing). She called them to let them know we were on our way. They took excellent care of her during her stay. And us as well because we were nervous wrecks at the thought of losing out sweet lil girl.

Wesley Wiser

Wonderful and caring staff! East Side Vet took amazing care of our cat. Dr Sanchez is the best.