DR. BENENSON PAVILION under New Ownership - Flushing, New York

John Null

Lots of weird negative reviews here that have nothing to do with the care provided to the residents, bottom line is the nurses take really good care of the patients here

Jerry W

On 3/28/2015 my mother in law passed away. She was a resident of this facility. The nursing supervisor Mr. Michael Brown was advised by me that the family needed time to decide on the proper arrangements for the deceased.

I requested that the City Medical Examiner pick up the body. He was reluctant to have the City Medical Examiner pick up the body. He made several excuses and stated that the City could not pick up the body because it was the weekend, that the City procedure had changed and that the facility did not have the ability to properly hold the body until the Medical Examiner picked up and that the City was not going to pick up the body (and it was the family's responsibility). He told my wife that the facility could only hold on to the body for two hours and she would have to make arrangements with a local funeral home.

Under emotional stress my wife was able to locate a funeral home and other family members. Under the conditions I described, how insensitive could the health care worker of this facility be? Why does this facility not have the ability to properly hold a elderly person that has passed away while in their care? Really poor service! If you need use a facility, do not use this one! Not recommended!

Bonjour

faculties there are very rude. I was looking for a place for my grandpa. This is the third place I ask for a tour, but the only one wants my grandpa's information details. I thought they just want my grandpa's documents and payments. So I told them I cannot transfer him before I know if it's a good place. then the woman from upstairs said so she can't give me a tour. whatever, I will never put my grandpa there.

Jacqueline Jackson

I'm a private Aide to the oldest resident, he's 104 years old. I visit the Pavillion daily to make sure that he's comfortable, and to assist in any way I can. The staff is very helpful & courteous. I, personally had an experience where Nurse Senat went about & beyond her duties. I accidentally threw out my dentures in the trash. I only realized this when I got home. In panic, I called & explain to Nurse Senat, she said she'll go through the trash in the resident bathroom, and I should call back in 10 minutes. When I call again, she said she found it & put it away safely in the resident bedside table. This is exemplary of going above & beyond her duties.

user name

Only one elevator working and long line for elevator it's not good for visitors & drivers

K Palatianos

Dirty section for ventilator-dependent patients.

Paula Sosa

Is amazing

martine paul