Delmarva Animal Emergency Center - Dover, Delaware

Ali Mal

I have so many good things to say! Dr.Hunt(?), Brie, Trista, Theresa(?), and one more lady she had kind of short brown hair in a ponytail with bangs, were the absolute sweetest people. My dog got into something on a Friday night that got lodged in his stomach and he was going down hill very quickly. They offered advice over the phone and gave options of places for me to go other than them since they were farther away for me. I ended up having to take him down there because they were the only one with a surgeon on hand. As soon as I pulled in the sweetest vet tech (girl with bangs and ponytail) came out and got our little dog buddy even tho they there was a TON of cars there they were so prompt on getting him. They kept me updated on everything! Doctor called me and then vet tech came out and calmed me down and encouraged me that there were ways to pay other than up front since it was gonna be a big bill.. Brie and I believe Theresa dealt with all my calls - so patiently as I wanted updates every few hours. I just cannot say enough good things about this place… All the bad reviews saying they just want your animal to die I have to say it couldn’t have been further from the truth in my situation. They did everything they possibly could help my dog immediately!

JoAnn Billig

Very compassionate animal hospital that helped me come to terms with losing our 16 year old rescue cat, Zoey. I miss her every day, but know that she is no longer in pain. We had 12 wonderful years with her that I will always treasure.

Renae Story

I really cannot thank them enough. My dog was attacked by another dog last night. We called DAEC, they picked up the phone immediately and gave us the instructions for patient intake. Our dog’s throat was basically ripped open and they successfully put him back together. He is very lucky to be alive right now and it’s largely thanks to them. They were very level-headed during one of the worst nights of our lives and gave us updates throughout the night/morning. They saved my baby’s life and I will never know how to truly repay them. They were very compassionate towards us and our boy and were patient with us during this incredibly difficult time. The cost was also not nearly as bad as I was afraid it would be. My dog had to have many things done and it still ended up being much less than we were expecting. Dr. Gruber, Sarah, Morgan, and April were all lifesavers and we owe them so much gratitude.

TAMMY NICHOLSON

I was there because my cat had some kind of infection and black stuff was coming out of her eye and mouth.1st the vet had no clue what it was, ran every test they could(500.) worth and still had no clue. Then after waiting a couple hours, they told me to follow up with a vet and sent us on our way. No kind of treatment ,just go to her vet.. needless to say I went to her vet which gave her an antibiotic and now she's going better.. I will never use this animal hospital again .I don't know about the other Vets but the one I had got her Vet degree from Cracker Jacks..

Janine Eaton

Amazing late-night care for our dog. Paperwork was easily done ahead of time on our drive up. Everyone that worked there was friendly and helpful. The teamwork was obvious, these folks had it down to a science. Thank you for getting our pup back on the mend!

Angela Marie

If I could give zero stars I would! I brought my dog into be seen this evening, because she cut her foot and was bleeding. I waited 1 hour!! and the only thing that happened was the bleeding worsened, she was given medicine and Dr. Gruber examined her for a minute. I asked staff MULTIPLE times for help because my dog was DRIPPING BLOOD into PUDDLES! and nobody came to help. I’m not sure of the vet techs name but she was RUDE! and should be re trained. After over an hour of waiting, I asked for them to bandage my dog up so I can go home and take her elsewhere, I was told to wait and they’ll get to me when they can.

So I walked out to my car, and the vet tech approached my vehicle with a very nasty look on her face and asked for payment. When I said I wouldn’t be paying for the service that WASNT RECEIVED, she shooed me with her hand and walked back inside.

I WILL BE VISITING THIS UPCOMING WEEK TO SPEAK TO MANAGEMENT!

Ashley Evans

Had great customer service !! Treated my dog like they knew him forever . Dr Jennifer Scheidt was amazing and so was the front desk/techs !
I hope I never have to go back but I would drive an hour again if I had too 🙂
Ashley and Benny?

Helen Ball

My husband recently took our two year old Bernese Mountain Dog there after we couldn’t locate the source on itch/wound on his neck. Everyone my husband and daughter met that night was beyond pleasant and patient. Although it was a long visit (approx 3 hours), every step was explained as tests were performed and results waited upon. Staff even encouraged them to go grab dinner when one test would take 30 mins for results. Long story short we have a big boy back at home, one of a kind haircut, cone of shame, but with a wagging tail and big personality. Thank you for taking such amazing care of our dog and humans that night!