Dee's All Breed Pet Resort - Grant-Valkaria, Florida

Kyra P

Nice people , they work around your schedule and are very flexible which I love. I brought him here once no problems at all. This time however he was there for 4 1/2 days. I requested him to have a bath before pickup just because he was due for one and didn’t want him coming home with doggie germs lol. They forgot to bathe him which I understood ppl forget that wasn’t the problem for me at all. They offered to give a bathe another day for free due to forgetting and miscommunication between workers.
The problem was I got him back not in the same condition I sent him in. He was wet , full of mud , smelled like mildew and piss. Brown from his feet to his chest.
I immediately took him to have a bathe at tractor supply to find his nose was scrapped open and a tick on his back as well.
Called the very next morning was told 75% of the dogs get their nose scratched due to the cage etc. and felt very much brushed off.
Told about the tick and that was also brushed off said “oh we bomb once a month”
There was no remorse or attempts to rectify the real problems that my fur baby was having.He did not act the same the first two days back home, there was no attempt to keep my business , refund offered etc. which truly just made me question how are they caged and what would cause this.
I live almost in viera and make the trip to them because they are truly kind when we speak and cost effective. Call and check on your babies if it’s a long break. Pictures posted below. Close up of his nose is from today (Thursday ) and I picked him up Sunday. In the picture of him on the blue blanket (which I had to request from him in order for my car not to get messed up ) you can see where it’s actively bleeding. The last picture is him literally the day before I dropped him off.

Ave

Boarded my dog for the first time at Dee's pet resort, he came back in great condition just how I left him. All his belongings were organized when returned to me. I highly recommend this location, it's a hidden gem. Thank you so much Dee and your team for taking such great care of pets. My dog and I will surely be back!

David McClung

Took two of our dogs to this pet kennel and I must say we were not disappointed. These people do great service and care of animals. Our dogs seemed to handle the week they were there very well with no problems and the prices were very reasonable also. Would definitely take them back to this kennel in the future.

Nancy Moore

I’m over the moon happy with Dee’s. I have a 12 year poodle and a one year old boarder collie who are thrilled to stay at Dee’s. The dogs are safe and well cared for. My vet highly recommends them.

Brook Lynn

First time we boarded our dogs and although one of them was nervous and snippy, they reassured us that they will be alright and we were able to not worry about them during our vacation. They took good care of our babies and we would use their services again.

Jenna Levine

Just dropped off my 3 big babies while I go away on a 10 day vacation. This was our first time boarding the dogs and the staff made me feel way less anxious about the whole process. Having three dogs is very hectic but they handled it perfectly. I’ll be using them for all of our pet boarding needs from now on. Thank you guys so much!

Tiffany Quijano “.”

They took good care of our fur babies when we had to leave for an emergency

Cynthia Prince

Arlene G.
First of all you brought your 15 year old chihuahua for us to take care of and she could NOT barely even walk. She was incontinent and a bit confused.
We cleaned her daily, kept her dry and kept her up FRONT with us. Most of the time we took turns hand feeding her and held the water up for her to drink. She DID NOT always want to eat and we was not gonna force feed her!!!
We walked her with that harness so she could go to the bathroom if she could or at least get some excercise.
You had been gone about two days and her eyes got red rimmed..like an allergy or at times if they get nervous they will get red on the lighter color dogs.
I CALLED YOU AND TOLD YOU HER RIGHT EYE WAS RED AND A BIT SWOLLEN. YOU CALLED BACK AND I ASKED IF SHE HAD EYE ISSUES OR ALLERGIES..YOU SAID NO...JUST WIPE WITH WARM WATER AND A COTTON BALL .THAT is what we did every single day. But by the time you got back it was very irritated and had you of NOT come back at that time I was going to take her to the Vet myself!
We talked about it when you picked her up and I told you keep me posted please..
BUT...What do you do...you post a very nasty post about us on here.
Your dog is very old and very much unable to do stuff on her own and we did everything we could to take care of her. To be honest...you should of had her board at your Veterinarians office.
Again...you were not 100% honest about how truly helpless she was until you brought her here!! BUT we still took her in and gave her LOVE, care, kept her clean and most of the time handfed her FOOD AND WATER. You even got a break on her bill!
So please do not come on here and post stuff that's not true or even half truths .
YOU should of told us when I told you about her eye to take her to the VET that very day I called you and told you.
You never followed up with us.
She is a darling little dog and even though it was NON STOP BUSY..we took the time to take care of her and her needs.

Cindy