Custom-K9 Dog Training & Boarding - South San Francisco, California

Mia Blank

This was a pivotal year for my dog. I have a six year old, 115 lb Great Pyrenees Labrador mix who is mostly a gentle giant, BUT has some major behavioral triggers (crows, mopeds, coyotes, to name a few). Triggers that when he is set off can cause broken fingers (yep, true story) or pull me over and drag me across the grass (yep, another true story). I had to do something to learn how to diffuse his triggers otherwise I wouldn't be able to keep him.
Enter Custom-K9 ---- Jeff and Marwa are experts.
I signed my dog up for a Board and Train session to give him focused, consistent training time with the Custom-K9 team. Since the session I regularly attend Dog Training sessions so I can become educated on how to handle and navigate through the triggers. And it's working!
If your dog has any behavioral issues, needs basic training (sit, stay, heal, etc.) or just needs to be socialized with other dogs, Custom-K9 is the place to go. The entire staff is great and really rounds out my recommendation.
Their facility is one of the best I have seen with regards to both day drop off dog socialization/training/care and overnight boarding. With webcams on all the dog areas, you can check up on your pup any time.
Jeff is a highly regarded, established dog trainer. He's trained police/combat dogs and knows how to gain the respect of any dog that he is presented with.
You will not find a more passionate team than Jeff and Marwa.
Custom-K9 is the best of the best!

Alyssa Fallon

I am so glad we found positive energy! My rescue pup was under socialized with other dogs and was struggling with reactivity. We purchased a private training package and Marwa & Jeff worked with us to truly help my girl overcome it. They brought their own dogs to help her practice, and then we moved on to lessons in busy areas where we knew dogs would be around. They also helped me train her with the e-collar which has been a game changer for us. Now we attend the group trainings every Sunday and my dog has improved so much that she is now able to go to their structured daycare to socialize freely with other dogs - something I thought might never be possible! I love Jeff & Marwa’s overall calm, understanding demeanor and know that they truly care about my dog and helping her improve. I can’t say enough good things! So thankful I found them 🙂

Sarah Tully

Four months ago our family added a lovable Newfoundland puppy to the crew, Foley. We knew immediately that Foley was a sweetie but we also knew that we needed help training him before he got huge! So off to Positive Energy we went. Marwa, Jeff, Jose, and Isabelle have all been incredible with Foley. In about three months, he went from knowing zero commands to being a pro at a whole repertoire of them (sit, down, place, stay, wait, crate, out, leave it, break, etc.—he has them all down!). His impulse control is so much better (no longer trying to run out the door when people come and he leaves his cat brother alone) and he has not had any moments of Newfie stubbornness in months (trust me, getting an 80 pound dog that does not want to move to do what you want is impossible).

Jeff and Marwa both came to give us private training with Foley. Even after just one session, he was a different pup. He knew more from his structured daycare than we ever expected—it was his humans that needed the training. Now he no longer tries to greet everyone and every dog he sees while we are walking and instead understands that we are working when out for walks (he checks in with us instead of focusing only on everything else).

Foley also comes home exhausted from his school days (a tired puppy is a good puppy!) and he clearly adores his trainers. And he loves all of his puppy buddies. Because of Positive Energy, we have an amazing puppy who is quickly turning into an incredible canine citizen. I highly recommend Positive Energy!

Marivic Arce

The staff here are great! Very friendly and professional. Both my my frenchies, Nova did the day training and she loved it. Then I decided to put both my frenchies, Nova and Zaza into the night boarding, and I felt at ease. The staff always kept me updated and sent photos while my dogs were there, they are very responsive whenever I reach out to them to check on the dogs, and so I was not worried about them because I trust the staff. I will be continuing to bring my dogs here. And I HIGHLY RECOMMEND Custom-K9 Dog Training & Boarding!

Melissa Truong

We love the Positive Energy Team!

We have seen HUGE improvements during training. The PE team set us up for success on loose leash walking, regulating play with other dogs (this was huge!), crate training, impulse control with the “place” command, and even took our pup on field trips to train in new environments like restaurants and breweries. Bonus is that your puppy comes home absolutely exhausted after training. I love that they also have follow up private and group trainings to reinforce the manners learned during day training.

Shirley Hao

My dog Lychee significantly improved from the start to completion of her program. Before we brought her in, she was leash reactive, often too excited, and not listening. It was embarrassing whenever we saw other dogs walking their dogs while mine pulled and barked. I grew anxious, and didn't know how to handle her at those times.

We brought her to Custom K-9 and even just one consultation made an improvement. The staff were extremely patient and had knowledgeable tactics to really give Lychee a boost of confidence and the opportunity to thrive. The group and private trainings further transitioned the curriculum at the facility to the home setting, where my husband and I were able to continue Lychee's training with new knowledge and understanding. Upon course completion, Lychee made a significant stride in remaining calm, ignoring other dogs, able to confront large dogs given proper distance, and listen to us! Although she still has times of reactivity and excitement, we as her humans also gained the tools and resources to help guide her in those times to remain calm and collective. I now feel confident taking Lychee out to almost everywhere! Thanks Custom K-9!

Julie Zaoui

Positive Energy, and their whole team, are great at what they do! Frankie, our German Shephard puppy, started in late July at PE at about 3 months old. His mom (me - age not to be disclosed) started at the same time. Both of us were clueless. Frankie through no fault of his own, he's a puppy. Frankie was scared of everything and reacted to everything. The staff used to say "here comes Frankie" before we even got into the facility because he'd bark his head off as soon as he hopped out of the car.

We started with Saturday puppy socials. By the end of the 1st hour of the 1st social I could see that Frankie had made progress with Marwa's calm, consistent and firm hand. So we quickly started in on structured training/day care. Within weeks, the progress that Frankie made was amazing! It wasn't long before Frankie stopped barking on arrival at PE, but instead was jumping in excitement. And, Mom has made progress too. I can't say enough good about our experience at PE. Take your dog there. You won't be disappointed!

dina bregante

This place has been the best thing for my dogs!
All the trainers are great and the best part is my dogs love them.
They have helped with the one that needed a bit of training. Brittany and Sam have been a big help for me and my 3 kids.