Critter Cafe - Marco Island, Florida

Susan Ray

The grooming is amazing. I have a havenese and rough collie. I would highly recommend them.

Tod Morrow

Our dog was injured. We boarded our Papillon for a week and scheduled him for a bath and nail grooming on the day he was scheduled to be picked up. We were told he would be ready by 10am. We arrived shortly after 10 and were told that our dog was still being groomed, so we waited. When he came out, they told us that he would not allow them to cut his nails so they didn’t. This was the first time we have ever heard this. This was the worst grooming job we had ever seen. His hair looked as if he had been dried quickly in high heat. We noticed immediately that he was in pain with tears in his eyes. Then upon arriving home we noticed that our dog kept licking an area that was appeared to be burned severely. We surmise that they forgot to groom him and then hurriedly bathed and dried him while we waited. We spoke with Critter Cafe and they insisted that they do not use a heating element when drying after a bath. We have boarded our dog numerous times in the past in Ohio and this type of thing has never happened. We do not feel that this is a safe place for our dog and we will never return.

Tom Rodeheaver

I've been coming to Critter Cafe for 8 years for grooming. They are wonderful. Trisha does a great job and our standard poodle always looks beautiful. The staff are very friendly and easy to deal with. I recommend them highly.

Ron Behm

Took our new puppy there for her first trimming and it went well. Provided photos if what we were looking for and groomer was very receptive and kind to her when she took her in. I was there a little early and dog was ready exactly when promised which was important to me that she wasn't there longer than necessary. Very pleased .

JoAnn Woodruff

I recently had my dog groomed. I had company in town and then went out of town for four days only to realize that the groomer had done a poor job. I showed her photos of my dog after prior groomings and told her I wanted it cut short. I called to bring her in to fix it and they never mentioned that I would need to pay again to have her fixed. The grooming was uneven all over and she now looks like she needs another grooming. I normally groom her every 6 to 7 weeks. She will now need a grooming after 2 weeks.

Be wary of how your dog is groomed! Check them over while at the store to make sure they followed your instructions!

Caroline

Very satisfied, professional, friendly, really love the animals. I brought my 10 month old cocker spaniel for boarding. They sent me picture and video updates which was very nice. She was happy and healthy when I picked her up. I recommend Critter Cafe for boarding

Veda Blakemore

My Ryder loves Doggy Day Care. On days I don't take him is whines and looks so said when I leave. Everyone at Critter Cafe takes wonderful care of my baby. Trish is the best groomer he has had. She is very loving to all her little and big clients. Lisa Howard (Owner) has made a wonderful place (Home) for all her clients. I highly recommend that you take your Dog, the special member of you Family to Critter Cafe. I thank you all for making Ryder always feel so welcome. I love you all.

Jason Jones

We love Tiffany. She does an amazing job with our dog who is a handful. Every time we take him we get the feeling she really loves him. It’s refreshing to do business with someone who enjoys their job. The rest of the staff have always been nice and personable as well.