Cottonwood Creek Nursing and Rehabilitation Center - Cedar Park, Texas

Cottonwood Creek Nursing and Rehabilitation Center: Un lugar de cuidado y rehabilitación para personas mayores

Dirección: 1500 Cottonwood Creek Trail, Cedar Park, TX 78613

Teléfono: 22594259

Página web: senior-care-centers.com

Especialidades:

Residencia geriátrica
Terapeuta ocupacional
Fisioterapeuta
Clínica de fisioterapia
Centro de rehabilitación
Comunidad para jubilados
Residencia de ancianos
Logopeda

Otros datos de interés:

Entrada accesible para personas en silla de ruedas
Estacionamiento accesible para personas en silla de ruedas

Opiniones:

Esta empresa tiene 27 valoraciones según Google My Business y una media de opinión de 2.7/5.

Características y beneficios:

Cuidado personalizado y atento para personas mayores
Equipo de profesionales de la salud calificados y experimentados
Ambientes seguros y cómodos para vivir
Acceso a servicios de rehabilitación y fisioterapia
* Comunidades interactivas y sociales para mantener la conexión con la comunidad

Recomendación:

Si busca un lugar de cuidado y rehabilitación para una persona mayor o un familiar, Cottonwood Creek Nursing and Rehabilitation Center es una opción a considerar. Con su ubicación en Cedar Park, TX, y su amplia gama de servicios, este centro ofrece un entorno seguro y cómodo para vivir y recuperarse. Con una media de opinión de 2.7/5, es una buena opción para aquellos que buscan un lugar de confianza y calidad. Recomendamos visitar su página web y contactar directamente para obtener más información y programar una visita guiada.

👍 Opiniones de Cottonwood Creek Nursing and Rehabilitation Center

Trisha B.

1/5

Please be aware, Dangerous staffing issues, my mother was here for a short stay "20 days," she needed assistance standing and walking, she also needed assistance going to the restroom, she was often wet through her pants because they were so understaffed , no one responded to call lights for long periods of time, we the family needed to go and look for assistance. We the family was there 90 percent of the time and saw this, 2 times while we were there her meals were not delivered, she has Dementia and would have not known if we had not been there. If your family member or friend needs assistance I would not recommend this rehab. / nursing home. I was told that they just changed Management in January and change the name, however this experience was with the New Management - Please be aware - .

Bunny L.

1/5

I have taken care of 4 family members during the hospice walk over the last few years. Of the three Austin/Cedar Park facilities I have used, Cottonwood is the worst. The staff are polite, but extremely short-handed. They tell me about how administrators have cut their hours to where they can't get a bathroom break/lunch break without disrupting another worker's load. I was told this by 3 different people. There are only two Nurse Practitioners for the whole facility. One is very good and attentive. The other just stares at you with an exhausted look on her face.
My parent "eloped" from the facility. Walked out unnoticed. This was not immediately charted and I was not called! Parent made it out to busy road. Staff tried to down play this. I could go on with the negatives like the monotonous food, the extreme lack of communication, but you get the idea.
Positives: the beleaguered staff is friendly even if they take a long time to get there. The facility is clean. The social worker and activities director are polite. Close location to the hospital and doctors.
I would not recommend this facility at this time.

Marissa B.

1/5

I would NOT recommend putting your loved one in this facility. When my mother's health started to decline, they did the bare minimum to care for her. Once she was unable to care for herself, she was overlooked and the staff was not attentive to her at all. They did a very poor job of communicating anything regarding her care. They are always short staffed and the facility has a perpetual urine smell. Extremely unpleasant.

D T.

1/5

Our dad endured 21 days at this facility. My sister had to go each day to make sure he received his meals and was receiving the care he needed. I would seriously reconsider placing a loved one at this facility. The management is great but when they are not present (i.e. nights & weekends) the level of care goes downhill.

Mr H.

1/5

My might as well call her my mother in law has been there for a couple years now, and I have to agree with the most of the comments from others . The staff seems like they try but severly under staffed. And the food is always late , people being feed at 6 pm for people their age upsets me. And the lack of attention during supper ( because of lack of staffing I assume) really bothers me. One of us family members feel like we need to be there for meals. But they are clean and try to work with the family. Still look else where if you can afford it.

La'Shawn C.

1/5

My father stayed @ this facility for almost two weeks, it was the worst experience that he's ever experienced in his life and he was in the Vietnam War. My father actually got sicker bring in this facility, the staff alway's chilling and chatting. The facility smells very bad. A female resident was reporting that she got hit upside the head by another Resident. no one addressed the issue. So the resident continue to talk to her fellow roommates and tell them what happened , that situation should have been addressed but wasn't. I WOULDN'T LEAVE MY DOG AT THIS Facility...... That should feel like home... U know the residents $ enough to live there. And the food! !! Health inspection needed ASAP.

Jacqueline S.

5/5

A year ago, this facility was a mess! The building itself is relatively new. Beautifully decorated with spacious rooms and a centrally located outdoor courtyard. It’s in a great location; right at the center of upscale suburban Cedar Park. What wasn’t to love? Well, there was plenty. I remember walking into Cottonwood about 2 years ago, and the first thing I noticed was the odor. It “smelled like a nursing home.” Seriously. The potent stench of urine was overwhelming. Equally, if not more offensive, were the furrowed brows of unhappy employees, at every turn. No one greeted me when I walked in the door, no one helped me find the room I was looking for, and the residents all looked dirty, unkempt and disheveled. It was everything that makes you fear getting old. After spending the better part of an afternoon with my father-in-law who was there for Rehab, I ran home to my teenage son, grabbed him stiffly by the collar, looked him straight in the eye, and said, “don’t you ever leave me in a nursing home!!” There was a negative vibe that’s hard to describe, and even harder to forget. They say first impressions last, and how true that’s been!
As part of my work, I am inside what I call, “The New Cottonwood,” 3-5 hours/week. In the 5 months since my job has taken me inside their building, old memories have died hard. Despite the fact that everything that I'd come to believe about Cottonwood, seemed to no longer be true, I just didn’t “notice” all the changes, until one day, recently, a friend was asking me for recommendations on a rehab facility in Cedar Park for her father. And that’s when I heard myself; “Cottonwood Creek is really great.” I. Seriously. Endorsed. Cottonwood. And, really, they’ve earned it! That’s when it really hit me; the gravity of what the place has become. Cottonwood went from being a realllly dumpy nursing home, full of really dumpy-looking residents and extra dumpy-looking employees, to a clean, efficient, professional, top-notch skilled nursing facility that makes you reconsider the inherent perils of “getting old.” The grouchy, unhelpful employees I’d come to associate with Cottonwood, have all been replaced with the cheerful faces of polite, service-oriented professionals, who welcome you at the door, and are willing and eager to treat visitors like guests.
The long term care wing of the building feels like home, and the rehab wing feels and looks and behaves like a legitimate place where people come weak and leave strong. The residents are clean and engaged; they look like your grandparents and their visitors, your neighbors. It’s a totally different place, with a whole new vibe. Their administrative team is responsive, cohesive, energetic and resident-centered...they’ve poured their time, sweat and heart into all this change, and it shows.
Two years ago, I was ashamed to say my father in law was a resident of Cottonwood. Today, that name no longer carries the outdated negative connotation it once did. I would, and I have, referred my own, to come under Cottonwood’s care. It is my sincere hope that more people, like me, who have experienced “The New Cottonwood,” will share what they’ve seen and set the record straight, because Cottonwood really has changed. Help re-build the reputation of this awesome facility, as a place where residents are treated with dignity, respect, and affection, in the competent hands of a clinical team that is second to none.

Sharon A.

5/5

The Springs has been a life savor for me. I needed a place for my mom
and fast. They were and always have been so kind, willing to help in anyway
they keep me informed on everything even before COVID. I can call any
time to check up on mom. Mom can not hear so when I come to see thru
the window she needs help and they awesome so kind and helpful. I cant say enough about the heroes at The Springs. Everyone goes above and
beyond.