Coronado Nursing and Rehabilitation Center - Abilene, Texas

David T.

Coronado is the worst nursing home in Abilene. My Grandmother was there a few months ago & the care there is horrible.The Don Lisa & admin are awful leaders. You can go to the Don & report things that’s going on & everything is brushed under the rug. Wanda is no better she does what Lisa tells her to do. That place would be better if you would get rid of them. Lisa has a very bad attitude & talks to her employees & residents bad. For future references don’t take your family there till they are gone if you want good care

Gracie

Coronado is ran by such a sweet group of people. They genuinely care. The residents are like their own family. You can tell they love what they do!

Joellen A.

Like my previous review. Only the past couple months, i've had a prowler trying to remove my window screen. The staff insinuate i'm a liar a d hallucinating. The administraor and the staff spend more time calling me a liar and trying to gaslight me, my biggest mistake was coming here.

Joellen A.

I'm a resident and have nowhere to go.cant exactly recommend it, yet I hear it can be worse. Very few staff, actually care, while others are really arrogant and snotty. The arrogant and or lazy ones have ways to get back at us. I try to stay under the radar when they are near. I have been too scared to go to bed at times.

Robert A.

I can't speak to the condition of the facility or my mother's experience there.

Worst place for people with out of state relatives. My mother has been locked in this nursing home for almost a year, with no site of them working towards finding her the next step living situation. Since my aunts and family refuse to put my name on any of the lists, I have to call a nurses station to try to talk to my mother. Every time, without fail, they need to transfer me to an unattended and unlabeled voicemail box. They never give her the phone or even know who I'm talking about. I had to call the police for a wellness check to get a call back.

I was told they keep cutting staff and that is why I can't get a hold of my mother. No matter how many times they transfer me or put me on endless hold.

I have no access to my mother.

Quinta B.

Wanda is a horrible administrator rude to her employees rude to the residence. Lisa is a horrible DON in Nursing doesn’t care about her residence rude to her employees as well. I would not recommend to send family members there.

Michelle V.

The nursing home has changed all new staff. Pleasant environment helpful staff. Whole new staff caring considerate. Upper management cares about residents and staff. This last week alone for nurses week they bought meals for staff or personally made meals for them. There was a gift every day for each nurse yes it could be better but it could be a whole lot worse

Doneva G.

My mother has been there since the early days of Covid. I believe many of the staff do care, but I also think the aides may be overworked and underpaid because they don’t seem to take much care. Every time they have moved my mother to a different room (and there have been many times), her things have been thrown into the closet without any care, and clothes, blankets and other things are missing. I know many of the moves are due to covid outbreaks, but Mother was just moved to yet another room, and I suspect it’s because she had some nice shelving in her room, and someone paid some extra to take her room. She is now so miserable, she calls me daily to get her out. I’m out of state, so it’s frustrating and heartbreaking to feel so helpless.
The new administrator did seem very promising at first, paying a visit to my mother and calling me on her GrandPad tablet. But I have begged him multiple times to locate her new phone and ensure it is working, as well as to follow up with her glasses she was supposed to get a year ago after losing hers. He has ignored my messages. And now, without notice or reason, they moved her again and THREW her things in the closet. Last time I went, it took me two hours to straighten up the mess. I’ve had enough, and I’m moving her as soon as possible.
Oh, also, they no longer have a receptionist, so when I call, usually it goes to a nurses station, and no one answers. It’s so frustrating. Now I have to fly back and move her elsewhere.