Contra Costa Humane Society - Pleasant Hill, California

Sofia Ramos

Busque un perrito ynunca encontre.

Krystoff Desmond

My experience was excellent. The staff was very helpful and friendly. I was looking for and found my little buddy and named him "Tux".

Taylor High

One staff member wanted to let us in, the other said they didn’t have enough staff to let us look at the cats. So we were sent away and told we could look online and submit an application…. The other staff member tried to ask her coworker to allow us in but was rejected so we just had to look from the window outside. Very strange experience.

Cats are very cute and the place looked clean! Wished we could have gone inside.

Lindsay Reynolds

There were volunteers and bless their hearts for putting in the time. The place smelled really bad though.

My experience there was one in which I wish upon no one. Fell in LOVE with two kitties but could not go home with them as one was supposed to see a Dr. the next morning due to a UTI. I was told I could pick them up the next day but then never heard from anyone until I missed an email suggesting that I take two kittens so that they had each other instead of an adult cat and a kitten. I was SO up for that and thought it was the better choice anyways. WELL, both cats were adopted by other people and when I found out, my heart literally sank! Suzanne, the manager there was just awful to us. I had sent my husband over there to see why no one was answering the phone (had been calling all day to see what the pick up time would be). In sending my husband over there for an update and receiving the devastating news that both cats were given away I must say I was taken back by the lack of empathy and the level of ugliness from the manager Suzanne. She said, "Well I did not know, no one told me what the plan was, and it is NOT my job to call you! The combo you chose did not make sense anyways. There are plenty of other cats! You must have the wrong number as my phone never rang!!" It was the most disorganized experience that one could have imagined and one that left me in tears. I went to Joybound later that day and adopted two beautiful kittens with the best customer service experience. It was so clean and smelled so lovely you would never know that there are a ton of babies that needed adopting so do your part when you can. 🙂

Cami Jarmon

This place is terrible. If i could give 0 I would. Not only do they take their time. They dont care. I had applied for adoption over a week ago. I called multiple times and they dont answer. They had accepted my application but gave the adoption to someone else. They didnt even give me a chance and now Im left heartbroken cause my little girl has been adopted by someone else. I just hope they treat her well.
-Reply to theirs. I had called asking information as to why I had my application accepted but didnt receive the adoptiotn and through the response it thats on here an not through the phone seems its because she was as bonded pair...She was not listed as a bonded pair, had I seen and known I wouldve asked my roomate to apply for Coles adoption since he was looking another cat and an all black one. As you can see bellow luckily I had screenshotted the cats at the time theyre was NOTHING indicating she was a bonded pair. They have the time to come on here and reply to my review but not have the courtesy to give me a call back and explain that to me. I was already upset about losing the only cat ive felt drawn to adopt in a long time but this just made it worse. Lil bonbon I hope you and Cole are safe, beyond well loved, are being fed the best freshest nutrient dense home cooked meals and treats, and are oh so happy. Even though you aren’t mine you’ll always be considered one of my babies and will have a place in my heart and home. Hope we can meet one day.

Mari

It's been over a week since we adopted our new family member into our life. We couldn't be happier! The kitten (previously known as Katie Sowers in the Kitty Corner) was such an energy ball when we first encountered her.

When we first arrived, I brought a friend along to the sight and we were greeted by the workers and immediately let in and informed about all the cats in the shelter. The employees took their time to explain each cat and helped interact with each cat to show their own personality and true colors. All the cats seemed vey wonderful and well taken care of. They asked an array of questions to help find a perfect companion for my adopted 3 year old cat. They led me to the Kitty corner where I fell in love with our new kitten. They answered all the questions I had and let me and my friend play with every cat until we were finally ready to adopt (which took about 3 hours to decide.) We were not rushed to leave and the workers seemed to enjoy the company/play that we provided for the cats.

I've been to many shelters in the past few months to find the perfect companion and the Contra Costa Humane Society provided the best friendly and kind-hearted atmosphere that I've had so far. All the employees treated us so well, as well as taking care of the cats. The employees even provided photos and videos to present us to show every quirk and playfulness of each cat that we could not witness at the small time we had.

My friend and I had the best experience here and would definitely recommend others to come here as well if they are looking for a new life companion to have! We loved how the cats had free range of the rooms and we were able to see how they could adapt in environments and people.

We wanted to say thank you so much to everyone working there and for helping us find our new family member!

Lindsey Bey

My daughter wanted a kitten for her birthday. I searched everywhere online and went to kitten shows at pet stores. The kittens either came in pairs or there was a huge process. I went down to the Humane Society and it was clean, beautiful building, animals were happy and quick. Workers were happy and we left happy with our new kitten.

Timothy

We adopted our cat Wally from CCHumane. He has a ton of personality, plays with the dogs and other cats, is totally amusing and has boundless energy. We couldn't be happier! Without a doubt, CCHumane has one of the best adoption programs around. Their fosters are the best! Photos of Wally then and now.

We also adopted Buddy from CCHumane. He is a 6 year old black Lab/German Short Hair Pointer with extreme energy and goofiness! And does he ever love his squeaky toys and food!!
CCHumane has excellent fosters. They took the best care of him while he was waiting for his new family.