Clayton Valley Pet Hospital - Concord, California

André-Pierre Gignac

Muy amables todas las que trabajan aquí: la doctora, la recepcionista y la ayudante. Nos recibieron de la mejor manera, resolvieron el problema con nuestra periquita y nos dieron lo necesario para seguir cuidando de ella. Aprendimos mucho sobre lo que le pasaba a nuestra mascota. Una experiencia maravillosa. Yo recomiendo este lugar, ya que son profesionales y pueden atender diferentes tipos de animales. ¡Muchas gracias, doctora Aparicio!

Buster Brown

Took good care of my Russell terrier mix. Did a nice job on his surgery. He walked out the same day and no problems. Unfortunately a couple months later in a different issue he had to be put down. They were very caring and did everything with love and compassion. I will go back with my next dog. Highly recommend.

Jeannine Hoffner

NEVER EVER GO HERE!!! Please save your pets because they will get worse if you bring them here!!! If I could leave 0 stars I would.

If ur gonna go to a GOOD vet please go to Oasis in Martinez.

Context: I brought my pet in because they had gotten hurt, the doctor ended up absolutely berating me about how hurt my pet was and basically how it was my fault. I ended up fully sobbing in the medical room from how incredibly rude and disrespectful she was. She on multiple occasions left to go to another room but would leave the back door open, I could hear a cat screaming really loud from getting shots and every time the cat would scream she would say kinda loudly “we GET IT!!”. In the end she recommended a treatment that was actually making my pet more sick and I had to go to a different vet to get them help. I’ve talked to my friends about this hospital and the 3 of them that have gone all had horrible experiences like mine. Please save your pet and don’t ever go here !!!

Natalie Zav

For several years I have attended this Pet hospital with my cat and I am always satisfied with the service. Several bad reviews here are a great surprise for me. The doctor is always very attentive, very polite and professional staff, and prices are reasonable. I always have an appointment so can not complain that I wait for a long time, not more then 15-20 minutes, which seems also ok for me. I definitely recommend this Pet hospital!

Dina Osorio

The best vet I have ever found, she's so dedicated, carefully, supportive, she takes her time with her patients ,I'm so lucky and grateful that I have found her and that my little guinea pigs is the best care. I highly recommend her.

Callie Robertson

Despite The “Veterinarian’s Rule” & Dog Bite Law in California, the vet who attempted to give my dog his shots today called and threatened to get police involved and have my dog quarantined after a bite.
I left the building after being dismissed by a vet tech.
They called back to say I needed to pay for all the services I did not receive which I regret to say I did.
I do not believe this establishment is capable of handling more than a small dog or cat.
Assumption of risk comes with the job and I was not offered help with restraint (personnel or device).

Doctor was rude and condescending before the incident so I can’t say I’m surprised at the way she handled an easily foreseeable event.

How they have a 4+ star average with so many 1 star warnings, I couldn’t tell you.

Kyle Carbone

AVOID THIS PRACTICE!!! They only have a 5 star rating from reviews 3+ years ago, something has definitely changed since then. I had a HORRIBLE first experience which is why i will not be back. I scheduled an appointment, showed up on time, and was stuck waiting almost 30 minutes in the waiting room when the practice was seriously empty. Then when i was put in a room with my pet, I WAITED ANOTHER 45 MINUTES. While waiting, the door to the back room was open. I was able to see Dr. A and her techs buzzing around the back room talking about some machine that wasnt working properly. I 100% guarantee they forgot about me. I wasnt even updated or a simple "we'll be right with you". After i kept eyeing Dr. A, she finally came into the room and this is where the fun started. I've never met such an arrogant, rude, know-it-all, no-time-for-you person in my life. She barely spoke to me unless it was to scold me about my animal's care. When i asked questions, they were either unanswered or completely disregarded while she went off on a tangent. My pet is also small (can fit in your hand), which she WAVED AROUND WITH HER HAND MOTIONS AS SHE SPOKE TO ME!!! I thought she may be drunk - this was not how a professional should act at all. Then, after the visit, i was charged an exam fee when that is NOT what i was in for and i was told i would NOT be charged for it before entering the exam room. She didnt even examine my pet or let me know how his health was, she literally just trimmed something on my pet.
What else i found gross was the practice itself. It doesnt look like its been cleaned or updated since 2002. There was also a vet techs dog behind the desk licking his paw which was really gross looking. apparently they were waiting until the practice closed for the day to examine the employee's dog.
TL;DR Overall, not a place i'd recommend to anyone. Wait for them to be bought out or go out of business and cross your fingers that someone ethical and clean comes in.

Debi Sharpe

Dr. A is incredible with animals and their owners. She is kind, compassionate, honest and truly cares. She is fair and reasonable and will never recommend a course of action that is not needed. She has been our vet for over ten years. If you were looking for a vet that you can trust to be fair and take great care of your animal I highly recommend her.