Citizen Canine - Oakland, California

sara sanchez

El Pesio es muy bueno

Gilberto Ocegueda

No hay servicio

Andrew Maass

Seven year old chocolate lab that has never been boarded or left with anyone other than a family member. He got high marks for behavior. Plus he seemed so happy after the daycare experience. He’ll definitely be back. Staff is helpful and welcoming.

Amy Smith

Summary: Nice people with good intentions, but missed a HUGE health issue while boarding my pet

For a while I was happy with Citizen Canine. They're nice folks who generally care about the dogs. However, the last time I boarded my dogs there, for a period of around 10 days, they missed a huge health issue that popped up with one of them when we were out of the country.

During the stay, they contacted me to report that my boy dog wasn't behaving well as he normally did. (Very odd for my sweet fella - red flag #1). They put him into a semi-isolation scenario where he got enrichment with the staff, but didn't get to play with the other dogs, except for his sibling.

When I went to pick him up, they reported again that he didn't behave appropriately, and that he stopped being responsive to treats during enrichment with the staff. This was red flag #2. [Anyone who has a clue about handling dogs knows that when a food-responsive dog stops being responsive to food, there could be a serious medical issue].

Then, as they brought my dogs out to me, I was immediately seriously concerned because my boy walked right past me when they brought him out. This was another huge red flag, #3, as I am his person, and he has literally never ignored me. Red flag #4 as we're leaving the lobby is that I notice he's repeatedly sneezing.

A few minutes later when I've loaded the dogs into the car and started back home, and I see red flag #5 --- green snot pouring out his nose. And I mean "pouring."

We get home --- about a 45 minute drive --- and he starts throwing up.

At first I'm concerned that maybe he had an allergic reaction to the scented spray they put on him without my prior consent (I had requested a bath, which they didn't give him --- they admitted to spraying some kind of scented thing on him instead).

I ended up taking him to the emergency vet shortly after he threw up, and he was diagnosed with a bad case of aspiration pneumonia. The vet was very concerned. Thankfully with breathing treatments and medication, he recovered within a few weeks.

Needless to say, I was extremely worried at the time, and remain disappointed in Citizen Canine. They missed easy-to-spot symptoms that my dog was having a serious medical issue, and jumped to the conclusion that my dog had suddenly developed behavioral issues (after playing and boarding there just fine in the past), instead of recognizing that he was in medical distress.

Needless to say, I never took either of my dogs back.

I didn't give 1 star because I do believe Citizen Canine is run by well-meaning people who generally treat animals well. However, they clearly have some issues to fix, given that they allowed this to happen.

Amy W.

5-Stars! ? Nibbles sez: Woof! I love coming to daycare at CC. I get to play with my puppy friends. When it’s nap ? time, I have my own private room (not a cage). I also have had a few lessons with the awesome trainer, but during parent-teacher conference, I was called “sassy” because I refused to learn “spin”. All of the staff are amazing ?. My happy ? place when mom has to go to her office.

Jennifer Lombardi

We’ve been using CC for boarding several years now after another place turned us down. Our rescue dog can be skittish and get overwhelmed around other people and dogs, but she’s found her home away from home. CC has shown her nothing but love, tenderness and quality care.

Cindy v

Bentley attended the Puppy academy and loved it! He was so excited to return each day. I have seen a difference in his behavior with responding to commands. CC is highly recommended!! The staff is outstanding with the puppies.

Elizabeth Del Rio

My husband and I loved everything about Citizen Canine. After one of our two chihuahuas got denied from other boarding places we decided to expand our search across other cities in the Bay Area. After reading some reviews we decided to go with Citizen Canine even though it's a 45 minute drive.

From start to finish, the staff was very professional and truly caring. Our dogs connected with staff and other dogs (yay) and we just couldn't believe the difference between other places and Citizen Canine.

Not only were our dogs cared for, we could tell that they had fun and the staff built their trust. When picking our dogs up the manager Timothy kindly put sweaters on our dogs (chilly day) and we were in awe since one of our dogs does not make it very easy to put a sweater on...LOL.

We can't wait for our dogs to go back to meet their old and new friends but also get more love and care from the impeccable staff.

Overall, we are just grateful that a place like this exists for our two little fur babies.

Thanks!!! 😀