Capitol Illini Veterinary Services - Springfield - Springfield, Illinois

Liss S.

Buena atención por parte de los recepcionistas y veterinarios

Maddie S.

It has taken me a few years to finally be able to write this, as it is extremely difficult to even think about:

My dog was taken here to be put down in her old age. The vet tech missed the vein in her arm and she was splattering blood everywhere. They did not give her enough of the initial medicine to make her sleep, so she was sputtering and coughing. In this moment, the vet froze and I had to yell at her to go get more - it was like I was the vet running the room (as a college student with no medical background or training). Finally they were able to get her to sleep to do the final medicine to end her suffering (which was heightened by their terrible work) and they made us put her on the table so she died on a blanket on a cold metal table instead of in my arms.

This experience has caused me extreme trauma and I think about it daily. It was the worst possible way I could have imagined her death.

This place is the worst and if you love your pet, I would NEVER go here. There are many other better places in the Springfield area.

I can’t even drive by here anymore it makes me so sick. It was a life changing experience to say the least. I will never forgive the staff here for what they put me and my precious baby through.

Cris H.

Dr.Holbrook was wonderful. She took lots of time to go over everything with us concerning our Great Pyrenees. She was super gentle with him. Everyone there was just very nice. It made our first visit there very comfortable.

Chloe T.

The best vet clinic I’ve been to. The staff is extremely friendly and helpful. My pups love their doctor! I took my first two pups there until they passed. My two current pups go now! I will always highly recommend Capitol Illini!!

Judy C.

We visited the ortho vet, as our own vet suggested. We were very pleased. Everyone was so kind and helpful, and explained things so we easily understood the problem.

Debbie W.

Wouldn't give me an estimate on a procedure. I understand they have guidelines, but as a senior citizen I have to know the cost. At least an estimate. I'm sorry the woman that I was speaking with on the phone was having a bad day. As a senior I used the saying "thank you, Kiddo" & she sniped at me that she WASN'T a kiddo. I surely meant no disrespect unlike her attitude

Cindy K.

We have a 4lb yorkie who is 17 months old. Our veterinarian who is very skilled and qualified, was not comfortable spaying such a small dog. (She personally reached out and spoke with Dr. Christina Holbrook who is her friend.) We had a consultation with Dr. Holbrook and the surgery was scheduled. Unfortunately our girl fell into the 2% category who had a reaction to the anesthesia and the procedure was aborted. Dr. Holbrook spoke with us and advised that she would do some research to find a different drug cocktail which would possibly be better suited to our dogs’ system needs. Surgery was then rescheduled for July. The procedure went perfectly and our little girl came thru with flying colors. Dr. Holbrook was very attentive to our concerns and personally reached out to us the day of the unsuccessful attempt and again after the successful surgery. (She also personally phoned and responded to a couple questions we had prior to the day of surgery.) The vet techs who readied our dog each time were assuring and we felt she was in great hands. The office staff are patient and professional and all of them work to provide quality care. Although we will be returning to our vet for her routine care, we would not hesitate to utilize this clinic in the future should our circumstances change. We HIGHLY recommend Dr. Christina Holbrook and thank her and all of her staff for taking such wonderful care of our baby.

Kevin K.

Very satisfied with our experience at Capitol Illini Veterinary Services this year for two surgeries with our dog. Very friendly, knowledgeable, and courteous staff.