Canine Comfort Creek - Hanford, California

Megan Ranostay

I am a very understanding person and I normally don’t leave reviews.
However, I took my Blue Heeler there twice. NEVER AGAIN.
The first time they cut her hair around her butt without asking. The second time they basically shaved her when I asked them to TRIM her hair. The guy employee asked if I was getting my dog ready for summer and I said yes. I did not know he was asking if I wanted a “summer cut” for my dog which meant a shave. Shaving a double coated dog like mine comes with MANY health issues. I would NEVER ask my dog to be shaved. I asked for a refund but was only offered 50% next visit because it was my fault I did not specify what kind of cut. Even if I had asked for a shave…the quality was awful. My friends & family thought I was joking when I sent them pictures!
Both times I visited the place it was filthy. The woman owner was very rude and barely acknowledged me when I walked in because she was sitting on her phone. She snatched my debit card out of my hand when I picked up my dog didn’t know which one was mine or where her collar was. I heard another employee in the back tell one of the dogs it was going to fall off the grooming table and die if it kept moving. Oh… and the first time my dog was there for over 3.5 hours before I got a call that she was ready 10 minutes before close and the second time I called after 3.5 hours because they forgot to call me… Needless to say I DO NOT recommend this place and WILL NOT be back.

Dale K

Attention pet owners!

I want to give you all a heads up about the Canine Comfort Creek

My wife took two of our dogs in for grooming yesterday. When she came to pick them up she saw one of our dogs in the kennel with another strange dog.

That's concerning enough, but then they tried to hand her the strange dog and said that that was our dog. When my wife said no, that's not our dog, they said, are you sure? As though we're not going to know our own dog. They even put our dog's collar on the wrong dog.

After a few moments someone brought our dog out from the back, not wearing a collar, they apologized, but that's it.

There's so many things that could have gone wrong in this situation. Our dog could have been picked up by anyone disreputable enough to leave their own dog behind. Could have gone to a dog fighter, or an elderly lady with poor eyesight could have picked her up and taken her home not realizing the difference.

Not to mention the fact that they put our dog in a kennel with an unfamiliar dog, we don't know that dog, that dog could have parvo for all we know, or it could have been aggressive, or have fleas and ticks, any number of things could have happened in that kennel because of their mistake.

This is not acceptable and needs to be brought to the attention of the public. I would exercise extreme caution using that particular company's service.

Stefani Storm

My baby isn’t always dog friendly and I was nervous about taking her in. I’m so glad I did!! They were amazing and my baby was treated so well. She will definitely be going back. Everyone was friendly, helpful and genuinely seems to enjoy what they do! Glad I decided to take her in!

Julia Fracker Dix

Took all of my fur-babies in for grooming. They all smell so good and their fur is so soft and shiny! Canine Comfort Creek did such a great job and were so accommodating—I even set up a standing appointment for my pups to keep them looking, smelling, and feeling great! ❤️

Luz Garza

Brought my Shih Tzu mix dog here and they are amazing. He was severely matted I mean super bad. He had a bad experience with other groomers and would not let no one near him, not even us to groom him. I felt so bad to see him so matted I called Canine Comfort Creek and she gave some advice and made us an appointment within the same week. I still can’t believe they got him calm and they were able to remove all that hair off…I’m so thankful for them and all the extra time they spend to work with him. Thank you, and I look forward to seeing you guys soon.

allie testa

Very unfriendly and unprofessional. I called to bring my shepherd in to get groomed. The lady answered the phone very unprofessionally. When I arrived I was not greeted, the area was very dirty. Stood and waited until someone came to check my dog in. No greeting the dog or acting friendly towards the pets. Was told no more than 3 hours. He was there for 5. Upon pickup I walked in to find my dog tied to the grooming table sitting on the ground, practically choking himself. Not able to lay down. No one around him and completely unsupervised. I would not recommend this place to anyone looking for a friendly environment for their pets.

Brionna Collins Smith

I love this place! My dog Mia comes out looking amazing! Everyone is so friendly and they make my dog feel at ease! Love love love them! ❤❤❤

Sheila Parker

They are always great with all pets. Great with nails and i took Daisy to get a shampoo and she looked and smell great.