Bridgeview Veterinary Hospital - Peru, Illinois

Syn F.

I had my dog go here for a few years, but it was clear that things started to decline quickly. Even far after covid ended they would not let me in the building with my fur babies. The prices continued to increase charging 60$ for a nail trim on a 20 pound dog. When calling with questions the receptionist was always nice but the vet herself and her technicians always had an attitude when it came to simple things. The icing on the cake was when they did a random audit to my account attempting to charge me for daycare services that never happened. I was new to the area so no one could warn me about this vet so hopefully you guys can read this and make that decision for yourself!

Rachel B.

Just called for a price check on euthanasia services and cremations because, as I told the girl I'm a very small budget and so I'm trying to shop prices, and she said that we'd have to come in for an appointment for first- which I've spoken to seven clinics now and have never heard of that. I said "I can't afford to do tha," while crying, and then she hung up on me.
And reading the other reviews where the company responds calling people who had bad experiences trolls- yeah that seems like those are real reviews. I'm not sure what kind of veterinary service just hangs up on crying people and calls clients trolls. But I don't have a good feeling about this place

Angie K.

Thank you for always being there for us and being so compassionate with our pets. You make the process of having to go thru the worst the best that you can. Thank you for the love and care you show us

matt S.

Spent a total of $ 4,000.00 to receive avasive treatment and and no solutions just suggestions (candy canes and rainbows) which translates to zero solutions transferred records to new vet while doctor was in Jamaica if you want your child to live do not take them there but they are good for putting animals to sleep and cremation saw a lot of that in the past 3 years

Brandie P.

Update 4-26-23....just called them regarding a cancellation charge I received in the mail. The girl on the phone said because we chose not to wait for an unspecified amount of time after they took on an emergency we cancelled the appointment which causes them to loose out.

I said we completely understand emergencies happen but you can't expect people to wait indefinitely without offering to reschedule the appointment when you took on that emergency. She tried to claim that my husband just took off when told he had to wait indefinitely or pay a cancellation fee. I told her that I know for a fact that no rescheduling was offered as the conversation was recorded (in an outdoor setting). I could then hear Sprayer in the background telling the girl to hang up.

I did try to call back but if course no answer.

ORIGINAL POST....First I was told Wednesday when they called at 1:37pm to confirm my appointment that they were no longer doing curbside. That turned out to be a lie.

Our appointment was scheduled for 3:30 and at about 4 they said they were no longer going to be able to see us due to an emergency and tried to charge us a CANCELLATION FEE. They tried to have my husband sign paperwork to have everything sent to another vet on top of cancelling. They also tried to hold him hostage until he paid said cancellation fee.

Jodene F.

Amazing experience! Very caring and professional, and they take their time with explanations and options. Prices are reasonable. I also boarded my cat after surgery and she was well cared for...got lots of attention...they sent text photos and got her to eat. When she came home and I had an emergency after hours, I received a prompt callback with instructions and she was tended to immediately. I take all my animals to them. I will never go to another place. My pets deserve the best and I have found it.

Jessica W.

We’ve taken our current and past dogs to The owner one at the new location one at her old location. She was amazing to us very kind and compassionate. She made a house call when our dog was attacked by another was there for us when we put him down and saw us through our next and continues to! I would 10/10 recommend!

Grace E.

My husband came in with our dog for his annual appointment and ended up sitting in their parking lot for 2 hours. He called in after a bit to make sure they didnt forget about him, watched another patient cone and go, and then they came out for our dog. The same thing happened a few months ago when I came in with one of my family members for their dog. Thought I should forewarn people of the potential wait especially since in the summer it means you and your pet have to sit in a hot car for a long time!
I have worked in a vet clinic before so I know sometimes things get hectic, especially with just 1 vet, but if they knew they were running almost 2 hours behind on appointments, a call would have been nice.