Billingsley Veterinary Clinic - Tehachapi, California

Amber Bell

I am extremely disappointed with the care my French Bulldog, Ashes, received from Dr. Beverly Billingsley. Despite my dog being very sick, Dr. Billingsley was callous and stubborn about giving her X-rays, which could have identified the problem much sooner. Instead, I spent over a thousand dollars on 5 or 6 office visits, and unnecessary treatments that did nothing to help my dog. An X-ray, which costs only $75, could have prevented the entire ordeal they put us through on DAY ONE.

Over the course of a month, Ashes became so emaciated that when we finally sought help from the emergency vet in Bakersfield, they warned me she might not even survive the surgery. The blockage that had been in her for over a month could have adhered to her intestinal tract, and there was a real possibility they would have had to put her down on the table. The vet warned us that she had never witnessed a dog that had a blockage in their stomach for over a month survive something like this, Ashes would be considered a miracle. It was an incredibly stressful and heart-wrenching situation that could have been avoided entirely with a simple X-ray during our first visit.

During this entire time, Dr. Billingsley never personally saw my dog. It was her staff and vet students who handled Ashes. The only time Dr. Billingsley saw her was on the last two visits, which were on a Tuesday and Wednesday (6/25-6/26) when we FINALLY got X-rays done to identify the blockage after a whole month of dealing with this! Frenchies are normally 25 to 30 pounds, but Ashes got down to seventeen pounds. I will include pictures of how bad she got. This vet office sat and watched her wither away and did nothing but prescribe useless treatments.

I repeatedly asked them for an X-ray, but each time I was diverted with, "Let's try this instead." This kind of negligence is unacceptable. Now I am left with a $5,000 surgery bill from the new vet, who, thankfully, was able to save Ashes. They were shocked at Ashes' appearance while under a month of care at Billingsleys office.

The staff were kind and willing to arrange appointments for us to keep coming in $$$, and I appreciate their efforts. My issue is not with the staff's kindness but with the sinister motives behind it. I feel like this was absolute negligence and financial extortion on the part of Dr. Billingsley. French Bulldogs are not cheap animals, and I believe that because I had a French Bulldog, she saw dollar signs when we walked into her office. The lack of proper diagnosis and care not only put Ashes' life at risk but also caused unnecessary emotional AND financial stress.

I would not recommend this practice based on my experience. Please be cautious if you decide to bring your pet here. I'm not trying to bash here, but this experience was traumatic. Please be cautious ⚠️. Advocate strongly for your animal.

Diane Palmer

What I experienced she very through in examinations. Took time to anwser questions and explain. My dog gave a hard time to be exam but she managed to take care of the situation. Recommended product for her future so condition don't get worst. I'm relieved and happy to of chosen this doctor. I thank her and assistant for my dogs care.

Ginger Morgan

Dr. Billingsley is an amazing vet! I thought my cat was about to die so I brought him in. He wasn't eating and was lethargic. I was also concerned that the visit was going to cost me a fortune in scans, tests, and medication. Dr. Billingsley is experienced and intuitive. She sensed what was wrong with him and healed him. In a couple of days, he was back to normal and my bill was reasonable and affordable. I'm so grateful for Dr. Billingsley and definitely bringing my other animals to her.

Jackie's Bubbles

I have been going to Dr. Billingsley's Vet Clinic for over 20ty years now. Best vets EVER. They have ALWAYS been there when I needed them. Great service, affordable, highly skilled & compassionate. I have also help at the clinic and they are the same behind closed doors as they are with the public. Such a caring team of people working there. The clinic has a bright and cheery atmosphere. They have cared for my Horses, cats, & chickens. They are trust worthy & reliable. I can't say enough about how much comfort they give me when caring for my animals.

Blaine Newberger

I had a Great Pyrenees Suzie that I took to Dr Billingsley in an emergency. I had never been there before. Suzy was in emergency distress and appeared to be dying. I was turned away at the door by Dr Billingsley’s staff, even though it was an emergency and the dog was in deathly ill shape because we didn’t have an appointment. Suzy died on the way to an emergency veterinarian in Lancaster. Very unethical.

I then decided to give her office another chance even though my wife said I shouldn’t because of their lack of caring or empathy for Suzy (shame on me). I got a new puppy and set an appointment to get her shots and to get de-wormed. On the day of the appointment my alarm reminder on my phone did not go off but I realized I had an appointment and immediately called. I was advised I had missed my appointment time. I asked if I could bring her in then or if not when would be convenient for them and was told they put in the computer that I was a ‘NO SERVICE CUSTOMER” since I missed an appointment and didn’t call prior to the appointment time, even though I called a bit after the appointment time. I asked if this meant no service forever and the receptionist said “Yes that what it means”. I then told her what happened with my Great Pyrenees Suzy. Her response: “Well ok” and hangs up on me.

I cannot in good conscience ever recommend this veterinary clinic. Very rude, callous and unethical.

Jonathan Ventura

Only placing this review on the sole basis of the phone receptionist. I placed a call to obtain information for a possible appt and the phone receptionist wasn’t very polite and a bit shrewd.
Maybe she was having an off day but as a customer service rep myself, it wasn’t necessary. If management does see this review, I’d recommend speaking to your staff to have a bit more of friendlier tone when speaking to people. First impressions count. I would’ve been a new client but I will not be using this business for my pet’s needs.

Hayley S. Kirkpatrick

On October 14th, my family dog was seen by Billingsley vet. Kash was a patient of theirs for 4 and a half years, the vet knew my mom and Kash very well. He was diagnosed with degenerative spine damage during the visit and he was started on a course of steroids on this date. Early on October 19th, we found that Kash had passed away sometime during the night. The reality is we will never know what the cause of death was due to the autopsy being $4,000 which we were not able to afford. I am not angry at this.

What I am angry, disappointed and upset about is this: Coincidently, my dog had a physical appointment at their office the following Monday, 10/21 which my mom and I both went to. My mom had called to make Billingsley's office aware of Kash's passing over the weekend. Once we got there, they stated they were aware of his passing and were updating the chart. The vet then comes into examine my dog, the visit is short, done and she leaves. She did not acknowledge Kash's passing, acknowledge my mom, or at the very least offer her condolences. She was extremely cold and short. As someone who works in healthcare and has met people with compassion time after time, I felt it was a slap in the face to not even acknowledge the passing of a 4 and a half year long client and their owner. If I could give 0 stars I would, absolutely 0 bedside manner from her and 0 compassion. We will never be going back to Billingsley and strongly advise all pet owners to do the same.

Jeff Keith

Wonderful staff and we love the family atmosphere. The monthly vaccine clinic are amazing! My dogs like being there and feel cared for.