Bear's Den - Phelan, California

psyclepath1964

I was in a big jam with my dog, Mali, and after some research, called Kareen. She was helpful and reassuring. Also, a joy to talk to, and happy to work with me on my situation.
I took my girl to Bears Den, and dropped her off, 2 days ago. I finally got a good night's sleep, knowing Mali was safe.

(Photo at my house, but I'll take more when I go visit, next week)

Corralee Longdin

This place is condemnable. There’s a sour, filthy smell and feces all over. The dogs look unhealthy and are packed into kennels. We couldn’t even stand to take more than a quick 7 minute tour. The inspectors have definitely skipped this place for a long time. Please do not subject you fur babies to this horror. 20 years ago she used to have a very nice place- not anymore.

Virginia Palacios

Hi.. I left my sweet little yorkie and Maltese mix with them for 5days. Was very worrisome as they had a lot of big dogs and thought it would make my babies nervous, but I'm a worry wart and those are my children.. Lol. When I finally got home to pick them up I seen they were in good hand's. Thank you very much for taking great care of my fur babies..
Ginger P.

Flent McClain

Boarded my two pups for 12 days at Bears Den. Staff was awsome, rates were affordable, and run availability wasn't an issue. Very happy with their services. Read the reviews before booking as my pups are very important to me, so now I'm paying it forward. Thank you Kareen and staff.

DB Smith

I would like to write a review with out slandering their business. Therefor I will just make this statement. Im still devastated what occurred to my dog in their care. which cost me over 4 thousand dollars. For me its not about the money. Just the fact that I personally think that their facility is under staffed to give the proper care. I gave 1 star because no star was not an option.

Noah Goodwin

Boarded there years ago still surprise this place is open ? if you love your fur babies don't go here cost me more in vet bills than boarding for 4 months

Donnie

It took awhile for me to calm down before I can sit and write this review. After a short stay my dog was standing in her own feces at pickup. She smelled horrible and clearly had not slept in days. When returned home I gave her a bath and to my surprise she was COMPLETELY covered in ticks! ( She had been to the groomer before her arrival to your boarding business and she was completely spotless ). Under CALIFORNIA law you are required to keep enclosures SANITARY! My dog has PTSD and is still not sleeping at night because of this awful experience. You should get interns to help with your boarding business if you cannot afford employees, this is no way to treat animals! DO NOT TAKE YOUR PET HERE!

Sharon Letzelter R

The quality of care & attention given to your dog is outstanding. I can't say enough about how well they were taken care. The peace you get from knowing you have left your dogs in capable & reliable hands is priceless. Every year I would drive miles to Phelan to board my dogs, so the only thing we had to worry about on vacation, was if the tide was going to reach our beach chairs. When we came back I would pick them up, they were bathed & ready to go home. It was their thoughtfulness, & their knowledge of animals that kept me going back. Highly recommend Bear's Den. Thank u Norma Kareem for Journey & Sky. They are over the rainbow now with the others from the crew, I remember them well racing to meet us at the gate RIP one & all.