$ Beale Feed & Pet Store - Frazier Park, California

Lynne Dunlap

If I could have left less than one star I would. The owner, Mr. Beale, is a volatile person. I suspected he was due to many comments from people in the community but nonetheless I like giving business to locals and so decided to purchase chicken feed from them. The bag I purchased this past Sunday had been stored incorrectly and I found chunks of feed in the bag that had previously been wet and dried hard. Some of the larger chunks (palm size) had dry mold on them and I'm not accepting molded food. The owner said (over the phone while I was in the store) that he or his wife needed to be present to make a decision whether to exchange the product or give a refund and only after contacting his supplier and verifying he would receive a refund from them would he give me a refund or exchange. Um, that's not how business works. In the real world, you give the customer a new bag of feed and then take it up with the supplier later if you think the issue lies with them. While he berated me on the phone I indicated I wished my husband was there and maybe he could reason with him but that comment sent him over the edge. I've never been yelled at by the owner of a business while trying to make a return, this is a first in my 60 years on earth. It's sad to know that everything I had heard from members of the community was true. While he was still yelling at me, I walked out and left the product sitting on the floor. I'm not happy but I really feel sorry for the young man that works there and has to deal with "Mr. Beale" as he called him that several times during his heated phone berating. I'm out $50+ dollars and have no way to get a refund. On another note; Mr. Beale and his wife don't recognize people that have been in their store multiply times and have had conversations with them in public more than a few times. Smh.

Update: I saw on my bank statement a few weeks later that they issued a refund. I appreciate the refund but the damage is done.

PJ Masters

The Beale Family has a well stocked feed & livestock store. They are reasonably priced given their stock is probably not local but freighted in. I purchased a horse fly guard from Chewy & today realized had I bought from Beale I would have saved $7 for like item. They try to be as helpful as they can with their local customers. Going beyond what other stores do to help. They do an excellent service for the mountain.

Asia Myra

This company will have our business forever. They are able to deliver hay when we need it, and they offer the option to unload it. Which is a huge help since I have a spine injury & my parents are old. They also ALWAYS have the products I need.

But above all this, one of my horses had a bad fall & I was home alone dealing with my injured horse. I couldn’t get a single vet to come out to Frazier, but the owner of Beale came to my ranch, helped comfort my horse in his last hours, helped keep me calm, and was able to find a vet to finally come help. (I called 10! From Bakersfield to Santa Barbara and nobody was available). Him & Olivia stayed with me for 4 hours!

They have no association to us besides they sell us hay every few months & I will forever remember his kindness & support during a traumatizing & heartbreaking experience. Thank you so much. This is the kind of business owner you want in your community. Someone who will be there for you even when they don’t owe you anything.

Dis V

I like this store because I find a variety of food for my tortoise and my dog..

ryan ralphs

Never again will I spend money at your store. If you are open until 6pm, then sell hay 6pm!!! I called at 10 minutes to 5pm and the hay was covered! This happens over and over again! Pure laziness! This message is spreading and spreading quick!

Erin Jean

Love this spot. Friendly owners and best selection in town. Exceptional hay delivery. These are great people so glad they set up shop in Frazier park.

Deborah Angel

I have a HAPPY PUPPY. She loves her food. The recommendations they made were 'right on'! Friendly. Knowledgeable. Local.☀️❤️

Marie Marot

My dogs and I would walk past across the street from this store nearly every day. One day the owner came out and gave them some treats. Since then the dogs make sure we cross the street on their walks so they can get their snacks and extra love from the entire family that works there.