Animal Hospital at Vista Lakes - Orlando, Florida

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Querremos darles las gracias por el cuidado y atenciones que tuvieron con Milena, y con nosotros en sus últimos días. Siempre fue un cuidado de excelencia y genuina empatía. Y gracias por la tarjeta hermosa de apoyo luego de ese último día doloroso.

Airenil Hernandez

SON EXCELENTE EN LA RECEPCIÓN ATENDIERON MI EMERGENCIA.
Estoy Anciosa por conocer este lugar, el jueves tengo cita con mis mascotas y estoy tan emociona de estar ahí. Ayer mi perro se comió una media y yo estaba desesperada buscando una veterinaria que me pudiera ayudar los encontré por medio de Google y llame, personal que me atendió lo hizo tan excelentemente como si yo hubiera sido paciente de ellos le expliqué mi situación hablaron con la Dra y me dieron unas intrusiones para ser en casa me dijo que si no funciona lo lleve a sala de emergencias. Gracias a Dios me funciono y eso salvo la vida de mi perro. Hoy ganaron dos pacientes por que este jueves tengo mi primera sita con ellos. Pude ver que su prioridad es salvar vidas y no tanto el dinero. Los recomiendo la atención a la primera llamada fue exlente. Gracias

Irasema Gort

Muy buena clinica y excelente personal, la Dra. Wanda y la Dr. Diaz, muy profesionales y dedicadas a su trabajo.

YUSMARY PERNIA

Excelente atención

Itze Perez

Los Dres muy amables

dony khouri

Los mejores Veterinarios al cuidado de tus mascotas.

Kiara Yegorov

I made an appointment with this clinic for an emergency visit to get my cat and dog updated on their vaccines before Hurricane Milton. I wanted to be prepared in case I needed to evacuate and take my pets to a shelter, especially since my regular vet was fully booked and my original appointment with them was scheduled for after the storm. This clinic is very convenient, located just five minutes from my home, and their same-day availability was a huge help.

The staff was very nice and truly listened to my needs. They did try to upsell me on bloodwork for my dog, which I declined because I had already scheduled that with my regular vet. I only needed one vaccine for her. There was also an attempt to administer duplicate vaccines for my cat, which I felt was unnecessary since she was already up to date, so I declined those as well. Aside from this, their pricing for services was relatively affordable.

The reason for my 3-star rating instead of a 4 or a 5 is because of the way they handled my cat. One of the technicians restrained her by the scruff to perform the exam and administer vaccines, even after I explained that she’s a well-behaved cat. This caused my cat unnecessary stress, and she growled and hissed at both the doctor and technician, something I have never seen my cat do before at the vet. As a certified professional pet groomer myself, I understand the need for caution, especially with new animals, but this handling method felt outdated and unnecessary.

I did speak up, advocating for my cat, and after they adjusted their approach, they were able to administer her vaccines calmly and without further stress. I think the clinic would benefit from becoming Fear Free Certified to better ensure the well-being of the animals in their care and to adopt more effective, up-to-date handling methods that prioritize the animals' comfort and safety without resorting to aggressive restraint.

Overall, I appreciated the clinic's friendliness, convenience, and the ability to accommodate me on such short notice. However, I do feel they would benefit from updating their handling techniques to ensure a less stressful experience for the animals in their care. We will not be returning as we are already established with a different vet clinic.

Kasey B

Everyone was so nice and friendly! They accommodated me with an earlier appointment due to my kitten needing some more urgent attention. The center is so clean and feels comfortable. They offered a complimentary visit due to adopting my kitten from the shelter which I think is amazing you never know from a shelter setting. Dr T was amazing and her tech Gretchen both were super friendly and listening and felt our needs with our visit not just trying upsell everything I don’t need. They gave us price points for lower end cost and higher end cost.

I do wish Dr T worked there full time but they said she fills in.

I definitely recommend this office! It was pretty reasonable priced and they treated my kitten like a little VIP.