Animal Care Hospital of Walnut Creek - Walnut Creek, California

Sebastian Vanzini

Excelente atención

An & Nathan

A wonderful vet that Walnut Creek is lucky to have! We have been taking all of our cats here for the last couple years and so greatly appreciate everything they do.

I have no idea how Dr. Nakamura and staff manage such a busy location and still are able to accept emergency appointments - but I'm glad they do, because they were there for us when our Lily was feeling unwell.

Lily was having a flare up of IBD, or so we thought. She was not eating, throwing up, and looking uncomfortable and lethargic. We brought her to her usual 24/7 emergency vet but were facing a wait of 4-6 hours in the parking lot (no knock against that vet, who is also great). Frantically searching for other emergency vets, I called ACH and they said they could get me in within the hour. We came by at the appointment time and were immediately taken in with no wait. The doctor's first guess was pancreatitis and Lily needed fluids plus anti-nausea drugs. Things looked ok that night. Following that, we were hoping things would get better...

Unfortunately after that incident, we've been back to ACH almost 10 times now within the month. She's undergone multiple hospitalization days on IV fluids, had an ultrasound, numerous blood and urine tests, and a feeding tube inserted. She's had new issues come up secondary to the pancreatitis. Every single time, Dr. Nakamura and ACH patiently listen to us list off her symptoms, take detailed notes, make the right calls, and clearly explain what we need to do to keep Lily going. I can't overstate how much I appreciate this. They even go the extra mile by following up over phone and email. Diagnostics are thorough and immediate, as there are many tests available on-site. Records are always available and passed on to other vets that we've needed to see. Everyone at ACH is kind to the animals, understanding of the owners, and willing to help.

Highly recommended!

Tara Melissa

They’re so good here! Hidden gem. All staff is super nice and accommodating. As far as vets go I feel like they are reasonably priced. Great experience.

Katherine Hurst

I have a diabetic cat that I have to bring in every 2 weeks. They are always so accommodating and sweet. Not to mention, they are straight forward and honest. It’s hard to find a trust worthy vet and one that doesn’t rip you off. They will always provide you with the best option and one that can fit your budget. I have referred 2 of my friends here after they had been told to put their dogs through crazy treatments at astronomical unnecessary prices. Animal care hospital provided the correct treatment and they now only go to animal care hospital. Love them.

Jessica Urmeneta

Dr Nakamura is amazing!!!! Lindsey the technician was so caring and kind. This is an amazing clinic that was able to squeeze me into their schedule as an emergency. My little dog Bonnie was having severe diarrhea for 2 days. They accommodated me into a room right away. Dr Nakamura was so caring and concerned. Thank youuuuu deeply! I will definitely transfer care to this clinic.

robin ziegler

I must have called 10+ Emergency Vets trying to get my Girl in on a Saturday with no luck. Came upon the new office of Animal Care Hospital, they were able to see her within two hours and found/removed a foxtail. The whole experience from start to finish was amazing. Everyone was so caring and took good care of my sweet baby! Thank you…thank you…

Molly Blevins

ACH Walnut Creek has the BEST veteranian team I've ever had the pleasure of going to. Although this is not the closest vet in my vicinity, I bring all of my dogs here due to the high quality of care, both medically and customer-service wise. I have had one of my pups neutered here, tick removal, and other routine checkups and shots.

Christine at the front desk makes every visit an absolute joy with her upbeat and positive attitude, and Dr. Nakamura and her team are incredibly knowledgable and professional. They also somehow always can make time for urgent appointments and have great hours for working professionals (evenings and weekends). Our dogs are our world, and we fully trust the team at ACH Walnut Creek to take the absolute best care of them. Thank you for all that you do, and for taking such good care of our fur babies!

[Silly picture of my pup attached post-anesthesia after X-rays]

Elsa Bautista

Excellent care and service for my babies@however ran into a very rude person today that put me on a supposed hold. Almost 10mins. I dont mind waiting but to never get back on the phone and ask me to please wait longer was incredibly rude. I hung up called back and Jennifer was dismissive and unprofessional. I asked for a supervisor again no one else was available. I wonder why she was answering the phone. Customer service skills.needed. Better supervision. Goodbye.