Ortega Animal Care Center - Matthew Brehmer, DVM and Lynlee Fluent, DVM - San Juan Capistrano, California

Ortega Animal Care Center es un lugar destacado para aquellos que buscan servicios veterinarios de calidad en San Juan Capistrano, California. Este centro está dirigido por los reconocidos veterinarios Matthew Brehmer, DVM y Lynlee Fluent, DVM.

La dirección de Ortega Animal Care Center es 27341 Ortega Hwy., San Juan Capistrano, CA 92675, Estados Unidos. Puedes comunicarte con ellos al número de teléfono 9494877600 o visitar su página web oficial en oaccpets.com.

Entre las especialidades de Ortega Animal Care Center se destacan los servicios veterinarios, servicio de embarque de mascotas y peluquería para mascotas. Además, el centro cuenta con características que facilitan el acceso a personas con movilidad reducida, como rampas de acceso, aparcamiento adaptado y aseos adaptados.

En Ortega Animal Care Center se recomienda pedir cita previa antes de visitarlo. La opinión media de esta empresa es de 2.6/5, según las 5 valoraciones que tiene en Google My Business.

Es importante destacar que Ortega Animal Care Center cuenta con un equipo profesional y especializado en el cuidado de animales, brindando atención personalizada y de calidad. Si estás buscando un centro veterinario confiable y acogedor en San Juan Capistrano, no dudes en contactar a Ortega Animal Care Center.

Además, su página web ofrece información detallada sobre los servicios que brindan, lo que te permitirá conocer más sobre el centro y tomar una decisión informada. Te animamos a visitar oaccpets.com y a contactarlos para programar una cita. Confía en Ortega Animal Care Center para el cuidado de tus mascotas

Opiniones de Ortega Animal Care Center - Matthew Brehmer, DVM and Lynlee Fluent, DVM

Angelina LA

1/5

Run away from here. This is the worst place where incompetent doctors sit. I went to this clinic with a request to vaccinate my cat and give me a certificate for a flight to another country. To which this clinic said that they would help me with this issue. Great, and we happily agreed, but if we knew that they do not understand anything and do everything poorly. First, they sent us to the office and said that there would be an examination, asked to immediately pay the bill, this bill included a doctor's examination, vaccinations and a certificate (total amount of $ 338.34), which we did, immediately paying for their services. Then the doctor's assistant came and wrote down the answers to the question, after that the doctor came in and examined my cat for one minute, looked at her ears and just felt her, and for this I paid $ 73.65. I would rather examine my own cat. Then her assistant came with her assistant and gave all the vaccinations to the cat. After that, they gave me an invoice and the long-awaited certificate, which had a bunch of mistakes. There were mistakes with the cat's age. In one paper they wrote that she was 2 years old, in the second - that she was 2 years and 4 months old, and in the same paper below they indicated the age of 2 years and 6 months. It's terrible, they gave me all these papers and that's it. I began to understand them and ask questions, but I did not get answers to any of my questions. And it was obvious that they did not like all this. In a word, they do everything without delving into your problem, the main thing for them is money. The certificate they gave me was without a signature and USDA seal. I found out that it was supposed to be there 3 days after they gave me this certificate, and when they gave it to me, they did not say that it was supposed to be there. I had to figure it out myself. They are very frivolous and the main thing for them is money.

Barry Seaton

1/5

In my experience and opinion this veterinary, boarding and grooming services establishment does not offer quality veterinary or grooming services and offer little customer service. Additionally, they do not care about your pets or you, have an attitude and are dishonest. 1) We brought our dog in and they could not diagnose without running a lot of expensive tests. They routinely want to run many expensive tests. We took dog to another vet and he diagnosed immediately without all the tests. We took our cat in for an issue and after an expensive procedure, they could not fix. The other vet fixed after the same procedure. 2) I called in the other day and spoke to Katie at the front desk with a concern about the vet not giving or mentioning a vaccine that was overdue. She said it was a mistake and didn’t apologize or seem to care at all. Katie then told Michelle Beck, Director of Operations, that I was upset and cursed at Katie, which is a complete falsehood. Concerned but not upset and never cursed. When I told Michelle that, she said she heard me curse because she could hear the call from her office six feet away from the reception desk, even though it was not on speaker phone. These people are not honest or truthful. They simply don’t care and do not provide quality service or customer care. 3) When we took our dog for a bath and grooming, they gave her a haircut and not a bath. They said they made a mistake even though we asked and ordered a bath. They didn’t seem to care and didn’t apologize. Again, bad customer service, have an attitude, they don’t care, and not quality services. I and my pets and wife are so glad we have gone back to my old vet who is farther away but totally worth the drive-and they offer good service, are honest and care.

Andrea Shea

5/5

We have been taking our Aussie to Ortega for the last 6 1/2 years. The doctors, techs, and administrative staff have supported us, and loved our sweet pup for every minute of it. We were able to leave her in their care with the confidence that she would be attended to like a member of their own families.

R & S Smith

5/5

Our dogs are very happy with Dr. Brehmer and the wonderful employees there. The dogs have been boarded here for years now. When our regular vet retired we decided on Dr. Brehmer. You won't be disappointed! We love Danielle. She is the best! The prices are reasonable, the care is top notch and our dogs love Dr. Brehmer!

Edward colon

1/5

So disappointed. Thought they were pet friendly and know how to deal with pets. But I guess not.