Green Valley Pets - El Dorado Hills, California

Green Valley Pets está ubicado en la tranquila y próspera comunidad de El Dorado Hills, California, en la dirección 380 Green Valley Rd, CA 95762. Este negocio es conocido por su servicio de embarque de mascotas y su peluquería especializada para animales.

El servicio de embarque de mascotas de Green Valley Pets es una excelente opción para aquellos dueños de mascotas que necesitan viajar y desean asegurarse de que sus mascotas estén bien cuidadas y seguras durante su ausencia. El personal capacitado y amable de la empresa se encarga de proporcionar alojamiento cómodo y atención personalizada a las mascotas, asegurándose de que estén felices y saludables en todo momento.

Además del servicio de embarque, Green Valley Pets también ofrece un servicio de peluquería especializado para animales. El salón de belleza de mascotas está equipado con las herramientas y productos más modernos y eficaces, y el personal altamente capacitado se dedica a proporcionar a las mascotas cortes de pelo y aseos de alta calidad. El peluquero de mascotas de Green Valley Pets es conocido por su habilidad en el corte de pelo y su atención a los detalles, lo que garantiza que las mascotas salgan del salón no solo limpias y bien arregladas, sino también felices y relajadas.

Green Valley Pets también cuenta con una página web fácil de usar y completa, donde los clientes pueden encontrar información detallada sobre los servicios que ofrece la empresa, así como sus políticas y tarifas. La página web también incluye una sección de preguntas frecuentes y un formulario de contacto, lo que facilita la comunicación entre los clientes y el personal de la empresa.

Según las opiniones de los clientes en Google My Business, Green Valley Pets tiene una calificación promedio de 3.7/5, basada en un total de 50 valoraciones. Aunque algunos clientes han señalado problemas con la atención al cliente y las tarifas, la mayoría de los comentarios elogian la calidad de los servicios de embarque y peluquería de mascotas, así como la amabilidad y el profesionalismo del personal.

Opiniones de Green Valley Pets

Kristin King

1/5

We had boarded with them before, booked a stay for my two dogs while we planned to be gone for over a week. We did this almost three months in advance. We found out they canceled on us, AFTER I tried calling to confirm a detail over and over for a week and couldn’t get them to answer or respond. I finally got a hold of a groomer who told me they were shut down for some unknown reason. I got this information ONLY 10 days before our trip. I had to scramble to get family to watch my dogs. They didn’t seem to care at all. They were more upset about their own “loss of work”. I would never use this place again, do not board your dogs here. They have no concern for their customers and did not even have the decency to call me to tell me what was going on. I still have no idea why they are not open. In the end I am glad to find out the type of boarding company they are before I left my precious pups there again, if they won’t tell me what is going on with ANY notice at all, what would they have done with my dogs while I was away? Not sure if they are new ownership
Or something but don’t send your dogs here! You are warned.

Lindsey Soto

1/5

I made my reservation with them for boarding in July of 2024 in NOVEMBER of 2023. I have 3 dogs that need to be kenneled together and it is VERY HARD to find a spot for all 3 of them without advance notice. In May I emailed them to confirm and they confirmed for July. Around July 1 I had heard some gossip they were closed and I called and was alarmed to hear an outgoing message saying they were temporarily closed but would be open "soon." I tried emailing multiple times and got NO RESPONSE. My vacation at this point could not be refunded and was thousands of dollars and the only vacation we could afford all year. I finally got a hold of somebody at the kennel via facebook who told me off record they were closed for not passing inspections, were doing renovations and they might be open a few days prior to my drop off date but I should "maybe" look for alternatives. What the HELL? Trying to find a place to board 3 dogs with less than two weeks notice was a nightmare. I was lucky to find a place and almost had to cancel my vacation and would have lost thousands of dollars. The place seems to be run by people who think nothing of telling people the day they're supposed to drop off their pets that the place is closed. It is incredibly greedy to not let us know they were closed when it happened in May to warn us so we could find an alternate place because they were hoping the kennel would be open in time to take our money. They said they felt confident they would re open but it's a good thing I made backup plans because they did NOT pass reinspection and open in time for our vacation. This is not a place I would feel safe leaving our pets due to this irresponsible, selfish behavior that shows they're all about money and don't care about their clients or the animals.

Robin Craig “Craigcruizzr”

5/5

Perfect place to board your dogs. Lots of play time and sometimes dogs get to mingle in the office area with the staff. Big play area and cozy boarding stalls with a small outdoor run attached. The staff is awesome and if you need any vacs for your pet they can do it right there.

Abby Sabedra

1/5

My two dogs were here for 4 days we picked them up and they were both scratched up and one of their eyes was red and puffy. I would definitely never bring any of my animals here again. When we asked what happened all they said was I don’t know. They also smelt absolutely terrible when we got them. I would read these reviews and pay attention to all the bad ones. I’m sure all the good reviews on here are fake

Skyy

1/5

We brought our dogs to be kenneled while we moved. Our dog was attacked by another dog. They admitted fault. Hesitated on getting our dog care and then wouldn't pay the vet bill after they said they would. Don't bring your pets here.

Andrew Hansen

4/5

Very cheap but fantastic service. Way better then petsmart or other large companies. I take my dog their every time we cant bring him when were traveling.

Andrea Diep

1/5

I had a last minute situation of trying to find doggy daycare and Although I am thankful they could squeeze him in, this daycare was horrid. Smelled immediately going in, the workers had no motivation, had no customer service etiquette, and quite frankly I was lied to. I was told that play time started at 11 so the dogs could play. Keep in mind, I dropped my dog off at 10. Then when I went to pick him up at 2:30 they had not been let out so he was just kenneled the entire time. Would not recommend this place as it is absolutely the worst doggy daycare I’ve ever experienced. I was not expecting to keep my dog kenneled up the whole time. Also, these girls claimed that it was storming, which it didn’t. They also claimed the power went out. Lie after lie I was told. If I could give -1000 stars I would.

Nicole

5/5

I cannot say enough good thing!! My family was displaced due to the fires and needed a safe place for our two babies. They took such great care of them and were very affordable. Highly recommend and will be bringing the pups again for play dates or vacation boarding!! Thank you for treating my babies like family.