Outlet Mobile Pet Grooming -

Kevin Felix

I should've read the negative reviews first, I leaned on the 4.6 ratings a little too heavily.

My golden retriever was basically SHAVED. There was a huge language barrier that required Google translate, which fine, I'll deal with it, but I asked for a trim, not a shave.

If you are grooming dogs, it's extremely important to understand different dogs styles, what is required of them and how to properly groom them. A golden retriever has a double coat, which helps with body temperature regulation. When you basically shave all of that off, their body heat goes out of wack.

Not only were they 35 minutes late to the appointment, they spent 2.5 hours shaving my dog. On top of that, you could very clearly see the shave lines, meaning they either didn't blend or the 2.5 hours spent was still rushed. I was so shocked and rushed as I was already 45 minutes late for my own plans that I couldn't even say anything. The language barrier probably would've made the complaint route take even longer.

I contacted their customer support, and sent me directly to the groomer who just won't problem solve anything. Fine, keep my $200+ and know that I will push to let people know to avoid at the very least the groomer, and likely to avoid the company. If you are in the Sacramento area, and your dog needs an actual grooming/trim and not a mediocre shave, please avoid Yorgelis at all costs. I don't like to isolate an issue entirely on the company, but these groomers are marketed as professionals and represent your company.

In my pictures, the first two in cars are him with his normal coat. The last two are post-grooming.

Edit: looks like they offered a $50 refund with some of that going to fuel cost? Go ahead, keep the $50.

Mrs Ruybal

This was my yo Brussels Griffon’s very first grooming experience and I am beyond happy with the results! My groomer was very patient and kind. I will definitely recommend and re-book with him on a regular basis. He also bathed our 8 yo French Bulldog and she looks great too 🙂

DANIELA SIGHETI

Forgot to provide a feedback back in October. The initial booked groomer could not make it but they assigned Guiller instead. Everything went smooth. We had some communication difficulties due to the fact that Guiller did not speak English but he got it right. The little Lucky seemed comfortable with Guiller and came out of the van all clean and with an acceptable fur cut. It took over 1 1/2 hour for a small under 6 pounds dog, which made me believe that the groomer was not that experienced. ,October was still a hot month in Sacramento so working a bit faster could had been better for Lucky. Overall, they are a good options for those that do not have time or mobile to go to a regular groomer. Thank you.

Lani James

Danielle did a great job. My dachshund pit mix does not like his nails trimmed and every time we go to the vet to get it done, we wait way too long. Danielle was quick and got his nails shorter than anyone has before! We will definitely be regular customers! Taz even scored a cute little tie 🙂

Latonya Hines

Luckily for me they had a cancellation and were able to come earlier the same day. My cat smells and looks good. They even put a collar with a bell on him. We are very happy with their services. You definitely recommend,

Heather P

Newton Chaves, THANK YOU for giving our Stewie the puurfect lions tail cut!! If anyone is looking to get your kitty groomed, Newton is the one to schedule with. I love that he took his time with Stewie and knew he was in excellent care. We will definitely use him again. Thank you!!

Update: New photo of the toy Newton gave him!! ? he plays with it every day...

Kassie Popp

We had 2 dogs groomed and we loved the ease of the service, scheduling was easy and fast to get them in, the service was great, dogs looked amazing and it didn't take more than 2 hours for 2 dogs, the dogs didn't shed at all when we got them back (normally we have to give them a good vacuum after a grooming session to get all the stray hairs but not this time!).
Would recommend this service to anyone looking for a grooming service!

Yael Ben-Efraim

Erwin was very pleasant and patient with my instructions, came on time, Libby was ready within the said timeframe. The only issue is that her tail was trimmed a bit much from what I would have liked, but overall she looks clean, great cut and smells so so good.