Burnham Park Animal Hospital - Chicago, Illinois

Luisa T.

I 100% recommend Burnham Park Animal Hospital. The service and care are excellent and the staff is very friendly. They pay full attention to the health of your pet and answer any questions or concerns in detail. The cost of their services is very reasonable and the availability of schedules is very good. Since my first visit I have been assisted by Dr. Jimenez and I am very pleased with the decisions she makes for the care of my dog.

Recomiendo100% Burnham Park Animal Hospital. El servicio y los cuidados son excelentes y el personal es muy amable. Ponen total atención a la salud de tu mascota y responden con detalle cualquier pregunta o duda. El costo de sus servicios es muy razonable y la disponibilidad de horarios es muy buena. Desde mi primera visita me atiende la Dra. Jimenez y estoy muy complacida con las desiciones que toma para el cuidado de mi perrita.

Jonathan C.

Son muy profecionales con su trabajo 😊
Me atienden muy vien.
Les agradesco todo loque asen por el vienestas de sus pacientes .
Feliz 😄 de estar en Burnham Park Animal

Claudia P.

Bellas instalaciones. Profesionalismo, un equipo de personas amables que tratan a mis mascotas con cariño. Highly recommended

Marina V.

All staff is very welcoming, environment is nice and neat. Dr. Stone took care of us and our whites tree frog Topher. He explained everything to us very well and price transparency and what works well with our finances. In addition it’s very hard to find an exotic vet in the city! Will be coming back with the rest of my herps!

Quinn P.

I have been bringing my cat and dog to Burnham Animal Hospital for over two years—ever since my dog was born and we moved to this neighborhood. Up until now, every appointment has been a great experience. The veterinarians have always been friendly, patient, and incredibly attentive to my pets. However, today’s visit for my cat’s rabies vaccination was extremely disappointing due to my experience with a new vet, Dr. James.

From the start, his attitude and service were concerning. I wasn’t aware that a physical exam was required before administering the rabies vaccine, so I asked him about it. He explained that it was a legal requirement and then immediately proceeded with the examination. However, his handling of my cat was far too rough—he forcefully grabbed my cat’s neck, causing my cat to scream in pain. This was the first time I had ever seen my cat react this way, and it was clear that he was genuinely hurt. Despite this, my cat did not bite or act aggressively, which only reinforced my belief that the reaction was entirely due to the vet’s mishandling.

What made the situation worse was Dr. James’s response. Instead of acknowledging his rough handling, he talked back to me and said, “Oh, that’s not friendly at all.” This comment was unnecessary and completely disregarded the fact that my cat’s reaction was due to his own improper technique. I was so shocked by his unprofessionalism that I didn’t even know how to respond in the moment.

When it came time for the actual vaccination, he insisted on bringing in an extra nurse as if my cat were aggressive. But when they administered the shot, my cat was perfectly calm and did not resist at all—further proving that the earlier incident was entirely due to the vet’s mishandling.

After the appointment, I checked with the front desk and confirmed that I had never had an appointment with this vet before. I immediately requested that Dr. James never be assigned to my pets again and had him added to our blacklist. What frustrated me the most was that he never once apologized for his rough handling or his unprofessional behavior.

This experience was deeply disappointing, especially given how wonderful the other veterinarians at this clinic have been. I truly appreciate the care my pets have received here in the past, but this particular vet’s lack of professionalism, rough handling, and complete absence of accountability need to be addressed.

Raneem A.

We’re writing this review after multiple visits and interactions with Dr. Evan Schell, and we couldn’t be more grateful for his care.

Dr. Schell has been absolutely wonderful with our playful pup. When our dog needed a neuter surgery that turned out to be more complex than usual, Dr. Schell kept us informed every step of the way and performed the procedure without any complications.

On a separate occasion , when our dog became seriously ill after eating a succulent plant—vomiting blood and passing liquid blood—Dr. Schell acted quickly. He conducted all the necessary tests, carefully explaining the purpose of each one. His diagnosis was spot-on, and the medications he prescribed worked perfectly. He also provided clear instructions for follow-ups and what to expect during the recovery process.

We truly appreciate Dr. Schell’s honesty, dedication, and genuine care for our dog. He went above and beyond, and we are so thankful for his help!

Isamar B.

My most recent visit was great. It was the day of the icy roads and I almost canceled my appointment after slipping and falling. I called to see if I could bring my dog in for her dental procedure even though I was running behind schedule. The staff were so sweet and understanding. My dog was able to get her dental procedure done without any issues.

Angela G.

Dr. Stone saw us within a couple of hours when my daughter’s hamster took a leap off a counter and started seizing. He was kind, very knowledgeable and thorough with our little hammy! It was clear that he genuinely cares about even the tiniest of critters. (As a bonus, this also was the cleanest vet’s office I have ever seen.) Thank you, Dr. Stone!