Ruff Haus Pets - Chicago, Illinois

karina K.

Lev & Marble are great staff and so friendly and helpful. The experience was wonderful. They have a resident cat who is so sweet also. Lots of high quality stuff here for pets. Lots of cute toys for pets as well as treats. Parking on the street and you have to pay the meter. It’s in a hip area called Lincoln Square w many fun stores.

Amy C.

I was recently at this shop, looking for something to help my dog, Latte, heal from her dental surgery from the day before. (She had 6 teeth removed.) I was hoping to find some really soft treats for her pain medicine and the vet warned me that she needs to eat soft food for a while. I was on a time crunch so I asked for help and the nice people working there were more than happy to answer any all all questions I had.
At their recommendations and shared of information about the product, I purchased Pillbuddy Naturals: Grilled Duck Recipe, A+ Answers Pet Food: Raw Goat Cheese Bite with Turmeric and a couple of cans of Koha: Pure Shreds.
I love the Pillbuddy because it's soft like cookie dough yet doesn't stick to your fingers and Latte loves the flavor that she doesn't notice that I placed a pill in it and pretty much inhales it.
The goat cheese comes frozen in a box and I keep it frozen so I can give Latte something cold and soothing for her gums. Even frozen, the cheese fell apart easily for her to swallow and is more than happy to have more.
And the Koha food is the closet thing I have ever seen to natural real food because it has actual shredded meat! And the broth is not to water and not to congealed that I think I would rather have this than any condense soup can.
I highly recommend these products for your pup and also recommend visiting this location. It's full of helpful items and people that actually care for the animals.

(Picture of products and Latte when she woke up after surgery.)

Adriana D. L. T.

I’ve been a customer here for a few years now and they’ve always been helpful. Today I came in looking for help finding something my food sensitive (lots of food allergies) senior cat will eat as she hasn’t been eating the past few days. The staff were so kind and helpful in gathering some samples for us to try out and giving us some recommendations. They really care about our animals!

Heidi O.

Went here after my cat was seen at the vet several blocks away. Thought Lark deserved a treat. I was blown away by the variety of cat toys!! Some I hadn't even seen before. I bought a cute ball designed of cardboard, a favorite material with my 6 cats. Their prices were decent, too! Staff was friendly.

Alexa S.

My go-to pet store for top quality, premade raw food and treats for my dog!

Lily H.

I just love this place! They always have what my pups need! Super friendly and knowledgeable staff!

Gina R.

Been here a few times, I really like the stuff they sell. It is really nice to see single ingredient treats, not many places have that. The staff is incredibly friendly and the toys for dogs are unique compared to other pet shops. I like this place a lot.

Gloria E.

I didn’t know this shop sells cat stuff, but I went in to see since I was out, and they do! It’s actually a great place for cat stuff! They have A LOT of great treats, toys, food, supplements, carriers, pet beds, and some other pet standard items for a pet store for cats. It is high quality stuff, so it can seem pricey, but I feel like it’s actually a fine price point for the quality and the service is above and beyond!